Teams | Collaboration | Customer Service | Project Management

Want to learn how to use Skype for Business? The current global pandemic has forced many businesses to go remote — but that comes with tons of communication challenges! Luckily, Microsoft’s Skype for Business is a popular video conferencing tool that can help you overcome that. But if you don’t know how to use it properly, your communication issues are only going to get worse. Don’t worry! This article is a step-by-step guide on how to use Skype for Business the right way.

Starting today, all Miro users have access to Grids, a new widget that allows you to organize content within visual tables in a matter of seconds.

At any moment, there are more than 20 million containers at sea, transporting everything from raw materials like oil, steel, and wood, to consumer products like TVs, toys, and textiles. That makes operating ports complicated business, which is why companies like 1-Stop Connections, which provides SaaS solutions to keep those ports working efficiently, are so vital.

Not every company has the staff, tools, and skills required to meet their customers’ expectations of call center service. For example, 51% of consumers expect a response in under five minutes when they call a company, according to The Zendesk Customer Experience Trends Report 2020. But for a small eCommerce team, meeting this expectation may not always be possible. That’s where a BPO call center comes in.

Brands such as Google and Facebook have recently announced that they plan on working remotely for the foreseeable future, (or even forever in the case of Twitter). Whether your business is going to follow suit or not, there is one thing that has clearly stood out in the past few months of this new normal – your work-from-home experience is only as good as the tools you use to enable remote work.