TSU Webinar September 2017 - Ticket Automation
Learn more about how ticket automation within TeamSupport can help your team work more efficiently!
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The latest News and Information on Collaboration, tools and related technologies.
Introducing Zendesk Answer Bot
Answer Bot works right alongside your support team. It uses machine learning to help answer your customers’ questions with content from your Zendesk Guide knowledge base. The answers it provides are tailored to each customer’s question accurately and reliably—every time. And when in doubt, Answer Bot loops in your support agents to offer the customer a human touch.
TSU Webinar Collaboration Aug 30 2017
Learn how you can use TeamSupport to improve internal collaboration!
Rishi Gupta, Growing an Open Source Community from 1 to 300, PyBay 2017 Lightning Talk
Rich Gupta presents specific, reusable techniques used to build an open source project and make the community successful.
Data: How Innovative Companies Use It To Deliver Great Customer Experience
Freshworks Customer Happiness Webinar Series - Episode 1
1 Minute Key Takeaways - How to Stop Feeling Like an Imposter at Work
Fear of failure, social comparisons and the pressure of perfection are all indicators of imposter syndrome.
1 Minute Takeaways - 50 Ways to Improve Team Communication at Work in 2018
Read the full article with 50 tips to improve communication at work on Chanty blog.
16 secrets of engaging remote meetings
Remote meetings have become an essential part of a workflow, or even the only way of communication in various teams across the globe. Thomas Oppong, Founding Editor at ALLTOPSTARTUPS pointed to a shift in remote working as one of 7 key business trends for 2016, because even “larger companies have been embracing remote workers, at least partially, including powerhouses like Apple, Amazon, Dell, Intuit and IBM”.
Zulip Server 1.6 released
We're excited to announce the release of Zulip Server 1.6.0, containing hundreds of new features and bug fixes.
Introducing Riot - A new way to communicate
Open, secure and interoperable communication for work and home.