Teams | Collaboration | Customer Service | Project Management

Imagine a ship setting sail without a map, compass, or clear destination. The crew may work hard, but their efforts could be in vain—leading to wasted resources, frustration, and even disaster. This is exactly what happens when teams operate without a clear charter. Studies show that projects often fail due to poor communication or miscommunication, while 37% fail because of a lack of clearly defined objectives and milestones—problems a well-crafted team charter can help prevent.

By the start of 2024, only 33% of employees were engaged in their work and workplace. That is not a statistic but an alarm for the organizations, showing that it is deep and serious on the systemic business issue. Low employee engagement nurtures low productivity, increased turnover, and therefore increased recruitment drives. Disengaged employees cost companies billions every year in lost productivity.

Running a small business is like trying to get a ship through stormy seas. Deadlines crash in like waves, the budget is as tight as the sails, and your crew looks up to you for guidance to get them through it. It’s tough, but there’s a lifeboat: project management software. No matter how rough the waters get, this tool can help streamline tasks, improve communication, and keep you on track.

Zendesk recently launched its brand-new Dashboard Builder, and there’s plenty to get excited about. To help you get the most out of it, we asked Zendesk Expert Jude Kriwald to break it all down. In this post, he covers what’s changed, what’s improved, where there might be challenges, and how to successfully migrate your existing dashboards. Zendesk recently launched a new Dashboard Builder in Explore.

Explore why biometric tracking may not be the answer and discover smarter, privacy-first ways to improve productivity and security with workforce monitoring software.

Gen Z is redefining work expectations, challenging traditional norms, and driving innovation. Learn how businesses can adapt, engage, and thrive with this new generation.

For businesses, running a sustainable operation, productivity, and employee well-being can be challenging. A rotational and well-maintained shift is crucial for sustainable and profitable business operations, especially in the healthcare, industrial, and manufacturing sectors. Workers often struggle with long 12-hour shifts, stress, and little time to rest, which cause fatigue and work-life imbalance.

Time card apps help employees track their time accurately and easily. They’re more efficient than paper time cards — which are hard to centralize, edit, and keep accurate records on — and can be simpler for small businesses to use than feature-heavy HR tools. If you’re ready to upgrade how you track employee time, we’re here to help.

Compliance management software streamlines the process of complying with industry regulations and internal policies by automating tasks like documentation, monitoring, and reporting. Compliance software helps companies avoid costly fines, reduce risks, and maintain a strong reputation by ensuring they consistently meet regulatory requirements with minimal manual effort. Drowning in regulatory paperwork? You're not alone.

SharePoint is one of the most widely used intranet solutions on the market, with more than 200 million monthly active users. It’s often the default choice for companies that use Microsoft 365 since SharePoint is included in the suite of products. While it’s bundled with Microsoft 365 and appears cost-effective, that doesn’t mean it’s the best option. Many companies are discovering that a SharePoint intranet doesn’t completely meet their needs.