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How to Dramatically Improve Your Sales Team's Performance: 22 Tips

The premise is simple: by improving your sales team’s performance, your team will generate more sales, ultimately leading to higher profits. Therefore, make sure you take note of the following twenty-two helpful tips so that your sales team’s members can dramatically enhance how well they perform.

KPO directory: 13 top global knowledge service providers

The global knowledge process outsourcing market is on the rise and projected to reach a staggering USD 156.5 billion by 2027. But as KPOs gain widespread popularity and newer companies emerge each year, finding one suitable for your business needs and budget could be daunting. What you need is a global KPO directory or a curated list to help you find a perfect outsourcing partner.

Evaluating the pros and cons of a customer service BPO

Outsourcing a business process to save costs and gain access to specialized expertise is nothing new. Customer support is one business process outsourcing (BPO) service that has seen consistent demand over the last decade. Outsourcing customer support to a high-quality customer service BPO can have significant benefits like increased brand reputation, easy scalability, and better work efficiency. However, it can also cause serious concerns about security and loss of productivity.

Get ahead by looking back: Tips for a meaningful year-end retrospective

As 2023 winds down, you might already be thinking about setting goals and resolutions for the new year. But to grow, learn, and improve, you must first take time for reflection. Think about how a ballet dancer improves their craft. There’s more to it than simply practicing in front of a mirror. They continuously reflect on their form, observe their movements, and impartially critique their work.

13 Marketing Trends and Strategies for 2024

From newspaper ads to artificial intelligence, marketing trends come and go as technology and consumer preferences change. That means marketing leaders can’t always rely on tried-and-true best practices. Instead, anticipating future trends is essential to maintain your edge and develop effective marketing strategies. 2024 is set to be more interesting—and challenging—for marketers than ever, bringing with it a wave of new technology and consumer behaviors.

8 time and billing software solutions for agency success

In an agency environment, time is not just an abstract concept — it's the currency you trade. Every minute counts, and each second can be a missed opportunity. The same goes for billing, as efficient and accurate invoicing is crucial for maintaining a steady cash flow and keeping clients happy.

2024's Top Field Service Scheduling Tools

Get ready to discover the best field service scheduling tools of 2024! Scheduling is super important in the service industry. Companies prioritizing scheduling in their field operations gain a competitive edge by delivering high-quality service, reducing operational costs, and maintaining strong customer relationships. Scheduling is crucial for service companies.

To-do lists: 15 tips to make an effective to-do list

Everyone loves checking things off a to-do list—but if it’s not done right, your to-do list can cause more harm than good. In this article, we offer concrete tips to help you set your to-do’s up for success, including how to effectively capture, organize, and prioritize tasks. Read on to take your own list to the next level, so you can stop worrying about misplaced notes and start checking things off.

Unlocking Efficiency: Employee Idle Time Tracking Software

In the current dynamic organisational circumstances, maximizing efficiency is important. Employee idle time may significantly hinder achieving this goal. However, companies can now efficiently monitor and control the productivity of their personnel through the introduction of employee IDLE time-tracking software. In this extensive post, we will go into the realm of employee IDLE time-tracking software, exploring its features and advantages as well as how it can completely transform your workplace.

How to Monitor Employee Internet Usage: Tips & Benefits

294 Nowadays the internet is a part of our lives and most things are done using the internet. The same goes for workplaces as well. In such situations monitoring employee internet usage becomes important to make sure that your employees are working efficiently. According to a survey conducted by Udemy, 78% of the respondents accepted that using the internet is their most common time wasting activity.