Teams | Collaboration | Customer Service | Project Management

Get from idea to outcome faster with the new Innovation Workspace

We’re thrilled to introduce the Innovation Workspace, the most significant product update in Miro’s history, to help teams innovate together, innovate faster, innovate their way, and innovate securely on one intelligent canvas. You’ve probably noticed that at Miro, we have a borderline unhealthy obsession with innovation. We love to see teams come together to create the next big thing. Because when it works, it’s beautiful.

Why Jira tickets, code comments or meeting notes are NOT long term specifications?

Working on a software project with an agile methodology means delivering constant improvements in small increments. This translates to frequent changes on the product level (what the product offers, how the user experience works) and on the technical level (how it works under the hood). Organizations typically track these changes using a ticketing system, such as Atlassian Jira, where tickets describe what needs to be implemented.

10 sales reports that consistently drive business growth

To compete and win in business in our digital age, sales leaders must trust their company’s data and make timely decisions based on insights they can extract from it. Sales reports enable executives to identify sales trends and customer behavior patterns impacting their company’s growth trajectory and take decisive action, whether to continue their current strategy or change course towards more profitable outcomes.

All about healthcare BPO (services, trends, top companies)

Want to learn about the healthcare BPO industry and how it can help your company? Today, tons of healthcare organizations are turning to business process outsourcing to manage their day-to-day activities. Why? With lower costs and increased efficiency, it’s the perfect solution for any healthcare company looking to step things up. In this article, we’ll cover everything you need to know about healthcare BPO to help your company benefit from it.

Top 15 Benefits of Time Management Skills for Everyone

There are many benefits of time management skills. Period. What separates successful people from the non-successful ones is that the former effectively manage their time. Whether you are a student, employee, leader, professional, or even a retired person, knowing how to effectively balance your hours daily is an important skill. So, in this post, we will take on the nitty-gritty of hour management, which is equivalent to life management.

What is a Service-Based SLA? Best Practices for Service Providers

A Service Level Agreement (SLA) is a formal contract between a service provider and the customer that defines the service levels to be delivered. A Service-Based SLA specifically refers to an agreement that covers one standard level of service across all customers receiving that service. This type of SLA is common in industries where a provider delivers the same service, such as cloud or network services, to multiple clients under similar terms.

Top Remote Work Skills to Highlight in Your CV

When you're polishing your CV for remote job opportunities, emphasizing the right skills can really make you stand out. It's not just about listing them and leaving the rest to a fancy CV maker; you need to show that you can excel in a virtual setting. Have you thought about how your self-motivation and adaptability appear to potential employers? And what about your tech skills—are you effectively demonstrating your ability to tackle problems on your own?

How to Increase Telegram Subscribers: A Guide to Boost Your Reach

Telegram is well on its way to becoming one of the most popular social media platforms. It started as a simple messaging app, but nowadays, there are over 500 million Telegram members. This makes Telegram one of the smartest ways to reach your target audience. However, getting more Telegram channel members isn't always so easy. There are also other Telegram channels that are your competition.

AI for IC: 3 research-backed ways for Internal Communication teams to drive engagement and unleash productivity with an AI-powered intranet

In one of business’ great pivots, high performing Internal Communication teams have switched from full pandemic/crisis mode to become a catalyst for furtherance of company culture as well as organizational impact. Senior leaders across the globe have realized that internal comms, when done right, can be a highly effective lever that moves the needle on critical KPIs.

8 types of flexible work schedules for the modern workforce

Part time work also offers more time to employees to engage in other creative projects. Curious about the different types of flexible work schedules? Following a global pandemic, businesses are looking to enhance employee productivity despite limited physical interaction. They have adopted strategies to ensure unobstructed workflow, flexible work schedules being the most popular ones. So how do you incorporate this evolving schedule system into your company?