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Latest News

Scoro Named FrontRunner for Professional Service Automation

We are happy to announce that Scoro is now a FrontRunner among Professional Service Automation (PSA) Softwares on Gartner review site network. This achievement is significant because FrontRunners Quadrant highlights software providers that have received the highest scores from the everyday users of the products.

Teramind Named in the Gartner 2020 "How to Choose Between Enterprise DLP and Integrated DLP Approaches" Report

The Report Sheds Light on Data Loss Prevention Challenges and Identifies the Use Cases for Integrated DLP vs. Enterprise DLP Solutions. A recent report published by Gartner titled “How to Choose Between Enterprise DLP and Integrated DLP Approaches” (Gartner subscription required) found that “the data loss prevention market includes products with DLP capabilities integrated in security products or SaaS applications, as well as cohesive enterprise DLP suites.

What's new in Teamwork?

What a start to the first quarter of the year, huh? It’s been a busy one for us, and a challenging quarter for our team (and probably yours) in many ways. At Teamwork, we’re in the fortunate position that the move to remote work was a relatively smooth transition for us. So we’re going to keep doing what we do best: delivering great software to help your team collaborate and keep work going. Here’s a snapshot of our latest releases.

Wire continues growth

Wire announces key hires in US and Europe as company sales double. November 12th, 2019 - London, San Francisco and Berlin - Wire, the world’s most secure collaboration platform, today announces three new senior hires as it looks to continue with its accelerated upward trajectory, following another quarter of impressive sales growth. The multinational technology company has consistently been doubling sales quarter over quarter.

Wire Business Update

Commencing in 2017, Wire pivoted its focus from consumers to enterprises with a goal to provide the enterprises with the world’s most secure collaboration software. Our technology is now used by over 700 enterprise customers around the world. Wire has been selected by some of the world's most security-conscious enterprise customers after passing all of their rigourous security testing.

Wire and FedResults Partner to Offer End-to-End Encrypted Collaboration Platform to Government Agencies

San Francisco, Calif. and Herndon, Va. – July 10th, 2019 -- Wire, the most secure collaboration platform, and FedResults Inc., a government value-added distributor, today announced a partnership to make Wire’s secure communication and collaboration solution available to Federal agencies.

Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses with context on data

London, UK - 3rd January 2019 - Freshworks, a global leader in customer engagement software, today announced the results of a business metrics research project suggesting that businesses aren't gaining full value from their service desk data. The joint research 'Measuring and Making Most of Service Desk Metrics' provides insights into what metrics organizations are measuring, how often they produce reports and what they do with the data.

Zendesk Launches Sunshine, an Open and Flexible CRM Platform

SAN FRANCISCO – November 13, 2018 – Zendesk, Inc. (NYSE: ZEN) today launched Sunshine, an open and flexible customer relationship management (CRM) platform built completely in the public cloud on Amazon Web Services, Inc. (AWS). Zendesk Sunshine enables businesses to connect and understand all their customer data, wherever it lives, and gives their developers the ability to build and deploy customer apps and services faster.

Freshworks Launches "Freddy": an AI Engine to enrich customer experience at every touchpoint

Freshworks a global leader in customer engagement software, has announced the launch of “Freddy”, an “Omnibot” AI engine that enhances the sales, support and marketing capabilities for businesses of all sizes.