Teams | Collaboration | Customer Service | Project Management

Latest Posts

Love them or hate them: The pros and cons of RFPs for agencies

“RFP.” These three letters alone can bring up a whole mix of emotions and reactions, and with good reason. If you work at an agency in particular, it's likely you’ve responded to many an RFP or “Request for Proposal,” and experienced both success and heartache with them, too (insert relationship status: It's complicated). Even if you got your first big client break with an RFP, that doesn’t necessarily mean you should always keep going back for more.

Optimize your workflow with these 9 deadline management tips

Do you manage a team that has deadlines? Are you someone who has to complete business tasks on a schedule? If you answered “yes” to either, you likely already know the pain of meeting deadlines. Somehow it hardly seems to matter how much time a task or project is given. As any deadline nears, we humans seem extremely adept at missing them or at least coming close to doing so.

9 team building activities your employees won't hate

If there’s one secret to enhancing your team’s productivity and maximizing efficiency, it’s team-building activities. Imagine working in a company where team members barely collaborate, water cooler conversations are a foreign concept, and everyone’s working in isolated silos. You wouldn’t like it, and neither would your business KPIs. In fact, statistics show that workplace isolation can lead to a 21% drop in performance and productivity.

How the best-run agencies use checklists and how to get started yourself

Little known fact: the best run agencies use checklists for everything. As the CEO and co-founder of Teamwork, I talk to hundreds of our agency customers every single month. I also used to run an agency myself, so I can tell you with certainty that when it comes to running a successful business, checklist templates are not only a time-saver, but they're also a game-changer.

How to create true project visibility: 7 helpful strategies

What’s one business concept that's widely recognized as important, often blamed when projects go off the rails, and rarely defined clearly? If you guessed project visibility, you’ve got a great mind for projects – or maybe you just read the giant title up above. Either way, kudos to you! Many organizations and project leaders seem to recognize the importance of project visibility, but too often it’s defined by its absence.

Guide to stakeholder management: Why it matters to do it right

Are you meeting, exceeding, or falling short of your stakeholders’ expectations? Because how you manage relationships between colleagues and collaborators matters. And your approach to stakeholder management does too. It’s no surprise that manager engagement drops as your team size and workload increase. If you’re juggling multiple projects, the struggle gets amplified. Meanwhile, the rise of remote work and cross-team collaboration forces teams to move and make decisions ASAP.

Project management workflow: A step-by-step guide to running a more efficient agency

If you work on projects or manage a team that does, you know how quickly a project can start to spiral. Without a proper project management workflow in place, things start to get tricky. One of the most common threats to a project's success happens when contributors don't have clarity about what needs to happen, who needs to do it, and the order everything should be completed. This kind of dysfunction has serious cost implications.

How to utilize SMART goals for better project management

As a project manager or leader, helping your teams achieve better results and work more efficiently is key. A good set of goals is one of the best tools for motivating teams and keeping them on track. And crafting goals end up being a significant part of project management. A good project management plan will include some high-level goals for the project, and every level deeper into project execution typically contains its own more specific goals. The only problem? Writing good goals is hard.

What all successful client services CEOs have in common

Becoming a successful CEO at a client services company doesn't just happen overnight. It can be easy to overlook the hard work, failure, and sometimes even loneliness that comes with the territory. You might assume people in these positions are simply naturals who were born to take on these types of high-pressure roles. But in reality, it can be a tough hill to climb. So what is it that all client services CEOs have in common that helps them reach that next level of success?

Workload management: 10 ways to increase your team's efficiency

Building a truly great project schedule from the ground up is exceptionally difficult. Just ask anyone leading a project and usually, workload management makes the top of the list for hard things to do efficiently. We get it. Workloads change a the drop of a hat. And keeping everyone on pace toward completion can feel like an impossible task. For example, do any of these project situations sound familiar?