Teams | Collaboration | Customer Service | Project Management

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12 best Slack competitors in 2022 and how they differ

Communication within the workplace isn't just board meetings anymore. It extends to conference calls, virtual meetings, and discussion threads. Teams today need the right platform for seamless business communication compared to slower alternatives such as email. Introduced in 2013, Slack provided a solution for workforces across the globe. It offered real-time communication, adding and editing files, and tagging co-workers in work threads and discussions.

The ultimate list of 15 best open-source software

This open-source software list is here to save your day! Since the open-source software trend is on a high, it seems like every proprietary software that you could think of has multiple open-source alternatives - and their quality gets more impressive over time. It's getting hard to choose the right open-source solution, right? Open-source software has been attributed with some important benefits for businesses, such as increased security and transparency.

Open source collaboration software: benefits and 5 recommendations

In today’s hybrid work culture, teams need the support of a powerful collaboration tool to function efficiently. And though ample options are available in the market, open source collaboration software is gaining more popularity than ever. Why? This type of software promises better collaboration for security- and compliance-oriented teams.

Top 7 open source messaging platforms for secure communication

For remote teams, connectivity and productivity might be two faces of the same coin. Working from the office isn't a prerequisite anymore, as the global workforce has shifted to a remote workplace. Reliance on internal communication has increased more than ever, with a wide range of communication tools such as email, phone calls, and social networking used daily. Long email threads and social media chats are no longer appropriate for business teams.

The ultimate list of 18 most secure messaging apps

The most secure messaging apps are becoming a priority for more and more companies. They want to enable both best communication experience to their employees and ensure the highest level of security. Why? Because organizations know how beneficial team collaboration is. At the same time, they know that their reputation and business success depend on keeping their customers and internal data private.

The 14 best online collaboration apps of 2022

The collaboration apps market boomed in 2020. With the abrupt switch to digital workplaces and remote work, organizations realized they need to support their employees’ work with the proper technology. That’s why today, we’re bringing you a list of the best team collaboration apps to try in 2022 - if you haven’t already.

9 extremely secure collaboration tools for your business in 2022

The pandemic saw a massive shift in the way teams work together. With remote work becoming the new normal, secure collaboration tools became crucial in helping teams collaborate seamlessly despite being spread across different cities or even different continents. But why does the word "secure" hold the utmost importance here? While remote work offers the flexibility of working from anywhere and using any device, it can pose a great threat to an organization's data.

How to strengthen your customer communication in 2022

The way businesses communicate with their customers is constantly evolving, and it's essential to stay ahead of the curve when it comes to providing the best possible experience. A business that can communicate effectively with its customers is more likely to build a strong relationship and earn repeat business. Knowing what steps to take to improve customer communication can be difficult, but we've compiled the best tips that will help you strengthen your customer communication this year.

Product Roundup: The all-new Matrix Federation, video conferencing apps and more!

The momentum for the new quarter is established early in the first month, and it’s true about Q3 at Rocket.Chat. We have had a great start to the second half of this year with the launch of salient features in our 5.0 version that facilitate secure communication and seamless collaboration to help you move the needle on your business goals. At Rocket.Chat, we are always committed to empowering organizations to own their data by bringing data privacy and security into every conversation.

23 essential remote work tools for distributed teams in 2022

‍“Can you see my screen?” “Let me try on my earphones.” “Let me share my screen.” “Am I audible?” These are some of the things commonly said and heard in a remote workplace if you don’t use the right remote work tools. As organizations are adapting to the remote and hybrid work culture in the post-pandemic era, employees have the freedom to work from anywhere.