Teams | Collaboration | Customer Service | Project Management

Work chat apps help streamline internal collaboration and external interaction. Whether it is an emerging startup, a mid-level company or an established enterprise, choosing the correct chat for work is essential, as it can make or break the agility and effectiveness of your daily business operation and communication. In this blog, we have curated the 10 best chat apps for work and listed the best practices you must follow to leverage their features to drive business benefits.

We are thrilled to announce that Rocket.Chat 6.4 is now live! This latest version is packed with a host of exciting new features and major enhancements that we believe our users will love. But we're not stopping there. We're already hard at work on the next version of Rocket.Chat, which we believe will be even better than the last. Keep checking this space for more updates on the upcoming version.

Today, we’re witnessing more collaboration than ever before. Technology has made it possible for people to collaborate on different sides of the globe on different projects. This is true not only for businesses and their distributed workforce, but also for scientists, physicians, and others that collaborate through international networks. We also see increased collaboration in the government and public sector compared to the past.

As a form of communication, messaging has grown more important than ever for businesses. With digital transformation well underway, instant messaging became a part of our work lives, not only private ones. Recent statistics paint a clear picture: Why this shift, you’d wonder? ➝ Speed and Efficiency: Consumers appreciate swift responses; business messaging caters to this, facilitating rapid and direct interactions.

Enterprise chat has evolved to become a preferred medium of internal communication and collaboration among businesses. Startups have caught up to the pace and are leading the space with absolute dynamism, while enterprises are in some cases lagging behind in adoption due to various reasons. In this blog, we have covered the importance of using enterprise chat applications and how they can impact business success. We have also curated the features you must look for in a suitable chat app.

Among numerous communication tools, Discord has established itself as a go-to platform for many communities — especially for gamers and content creators. But as we step into an era where data security holds an insurmountable weightage, the 'one-size-fits-all' approach of Discord doesn’t work. In fact, it emerges as a pressing concern for senior leaders in IT Infrastructure, security, and enterprise governance spheres.

Yes, you know all about live chat and its advantages. But what makes open source live chat so different and how can it help you serve your customers better? Today, live chat has become a staple in customer service. Customers can send their inquiries via a simple chat widget on a website and can get a swift response from the team. However, as every business is unique, it may require a custom live chat for their needs.

As distributed workspaces have become the norm, organizations started relying on business chats to streamline internal communication. Nowadays, chats do much more than messaging: they let you initiate 1:1 and group project discussions, create channels, share files, send reminders, access conversation history, and more. In this blog, we have covered the 10 best business chats to help you build a closely-knit workspace. Read on to choose one that works best for you.

Microsoft Teams has become a known name in enterprise communication, seamlessly integrating chat, video conferencing, and file sharing. During the pandemic, Microsoft Teams' healthcare usage soared from 44 million to 115 million users in just a few months. But when it comes to healthcare, where patient data is both sensitive and regulated, a crucial question emerges: Is Microsoft Teams HIPAA compliant?

Chat APIs are integral solutions for contemporary organizations that value seamless workflows and high productivity. Since nowadays emails no longer dominate as the preferred channel of corporate conversations, agile businesses are seeking more immediate, secure, and scalable solutions. Chat is one such solution. In essence, chat APIs allow the seamless transport of data between chat and other tools. They also speed up operations and allow teams to connect and collaborate in contextual settings.