Teams | Collaboration | Customer Service | Project Management

Latest Posts

10 best employee communication software & apps in 2022

An employee communication software makes communication more effective whether an organization manages remote or on-premise employees. There are several employee communication apps (besides messages, emails, and phone calls) to make team communication and collaboration easier. However, this also poses challenges to the employer – they have less control over data security and privacy.

5 ways to keep remote employees engaged via communication

Over the next few years, remote working will become more popular. Numerous businesses and workers are now realizing the benefits of remote working as they have grown accustomed to it. Digital workplaces are a new normal after the outbreak of COVID-19. This significant career change was undertaken by millions of workers throughout the world, and companies also had to adjust accordingly.

10 best instant messaging platforms

Instant messaging platforms are more popular than ever. With the rise of instant messaging giants like WhatsApp, Facebook Messenger, and WeChat, we can only expect more intense communication via texting. Moreover, instant messaging platforms are taking over business communication as well. Lean and user-friendly messaging solutions have taken over telephone, faxing, and emailing. They enable teams to communicate and collaborate more successfully, even in a hybrid work environment.

Introducing Rocket.Chat's Updated and Simplified Pricing

For the past few years, Rocket.Chat has expanded and evolved to deliver a better communications experience for organizations all over the world. We have continuously invested in product and infrastructure enhancements that allow communication to flow freely between colleagues, partners, customers, communities and even platforms - without compromise. Organizations can own their data, customize anything within the platform and integrate whatever they need.

Slack open source: Top 3 reasons why companies adopt different platforms for team collaboration

Slack open source alternatives are getting a lot of attention right now. Why exactly? Well, if you were to survey the most productive teams, you’d find a common ingredient – efficient communication. That explains the rise of team collaboration tools in 2020 and mega deals happening in the industry, such as Salesforce’s acquisition of Slack. ‍However, right after adopting team communication tools like Slack, companies started to notice the downside of it.

Open source software for dummies: advantages, licenses, and examples

Open-source software is the trendiest game in town. Although open-source software has long been used by individuals for their private use, organizations started implementing more and more of it. 🔓 Companies choose to implement alternatives to proprietary software for multiple reasons, like more flexibility and fewer costs. In this article, we’ll cover all the info you need to have on open-source software: what it is exactly, what are its advantages, and common examples.

Tips and tools for effective remote collaboration

Remote collaboration is the process of working together towards a common goal while being physically apart. It is the staple of digital workplaces and is a must-have in the time of remote and hybrid work. The world of work now implies a dispersed workforce and team collaboration is an essential ingredient in business success. Yet, many organizations struggle to implement effective remote collaboration.

7 ways to establish an empowering collaborative culture in your workplace

The benefits of team collaboration are clear. Employees can do more and perform better when they work together towards a common goal. Working collaboratively brings out the best in each employee and they take pride in knowing that they are part of a team. As a result, employees are happier and less stressed, which increases engagement.

What is asynchronous messaging?

Messaging is how most of us communicate in our daily lives nowadays. But do you know the difference between synchronous and asynchronous messaging? Do you know that you do both? We communicate asynchronously with our friends, coworkers, and customer service agents. Find out the benefits of this communication method and why you should introduce it as your customer support channel.