Teams | Collaboration | Customer Service | Project Management

Latest Posts

5 best employee retention software for today's businesses

It is more important than ever to retain top talent in the fast-paced environment of modern business. Businesses are becoming more and more aware of the high costs of staff turnover, which include not just financial losses but also decreased morale, reduced productivity, and deterioration of company culture. Using employee retention software strategically is one of the creative solutions needed to address this difficulty.

Unlock your innovation potential with these 8 AI-powered ideas from the Miro Community

From organizing ideation sessions to automating manual project management updates, the opportunities to supercharge product workflows with artificial intelligence (AI)-powered tools are virtually endless. At this point, it’s less of a question of if, but rather, how teams are harnessing the power of AI to unlock their organization’s full innovation potential.

How to create a work schedule template (with examples)

Use a work schedule to clarify which team members are working, when. A work schedule is a simple document—but you can take this document to the next level by adding project timelines and task assignments. In this article, we’ll dive into the different types of work schedules, how you can create one, and how an online tool gives you the flexibility to change your work schedule and collaborate with team members across projects.

Should we scale, and if so, how?: Dissecting the Scaled Agile debate

It’s been 23 years since the Agile Manifesto transformed software development. Frameworks like Scrum and Kanban and other Agile practices have allowed teams to move away from rigid, linear processes to more flexible ones that focus on delivering value to customers faster. Since then, the world of Agile has expanded in scope.

Maximizing Efficiency with eSIM: Proven Strategies for Effective Business Management

The advent of eSIM (embedded SIM) technology is transforming connectivity and unlocking major efficiency benefits for businesses across industries. eSIM offers a programmable, remote SIM solution that brings substantial advantages over traditional physical SIM cards in terms of cost savings, scalability, security, and seamless global mobility.

7 Best Project Management Tools For Consultants

How much time do you spend in spreadsheets every day? The answer is probably a lot if you’re an operations manager at a growing consultancy. Spreadsheets for timesheets, spreadsheets for project phases and planning, spreadsheets for reporting… the list goes on. Why not use a single tool that can streamline, automate, and optimize these processes? We reviewed the top project management tools for consultants to find the best tools for every team and need.

Miro is Google Cloud's 2024 Technology Partner of the Year in Productivity and Collaboration: Innovation

We’re thrilled to announce that Miro has won the Google Cloud 2024 Technology Partner of the Year Award in Productivity and Collaboration: Innovation, in recognition of our commitment to an excellent customer experience. Today, Google announced all 2024 Google Cloud Partner Award winners, celebrating companies around the globe that play a key role in helping customers drive innovation with visionary technology. Miro included!

How To Monitor These 11 Essential Employee KPIs in 2024?

So, you have set a strategic objective. However, how will you measure that you are progressing positively towards it? Evaluating Employee KPIs is your short answer. In this blog, we will cover everything you need to know about this key element for a successful business venture.

Personalized Customer Service: Enhancing CX

Numerous studies and market analyses highlight the indispensable role of personalization in fostering enduring customer relationships. Research from authoritative sources such as SmallBizGenius and Renderforest reveals a compelling statistic: 89% of customers remain faithful to brands that offer personalized service. In today’s competitive marketplace, delivering personalized customer service is not just an option—it’s a necessity.

Breaking barriers: The continuous expansion of remote work across sectors

According to a startling new report from FlexJobs, a trailblazing job search engine for flexible and remote work opportunities, 95% of employees now say they prefer to work from home, either completely remotely or in a hybrid environment.