Teams | Collaboration | Customer Service | Project Management

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How SaaS Changed Network Management

Work environments, the network that supports them, and the network management tools to fix those work environments seem to have changed overnight. But the shift was one which was long in the making, several decades to be exact. With the acceleration of work from home due to the pandemic, SaaS services accelerated into a necessity. Along with this dramatic shift, network management shifted to accommodate SaaS and gone were seemingly static paradigms about work and networking.

How to Build a Maintenance Ticketing System: Step-by-Step Guide

Building a Maintenance ticketing system is a strategic move for any company looking to streamline its Facility Management operations. It’s a tool that not only manages the influx of maintenance requests through tickets, but also streamlines the entire process from reporting to resolution.

What is resource management? A guide to getting started

Resource management is the process of planning and scheduling your team’s resources and activities—essentially anything that helps you complete a project. Developing a resource management plan can give you visibility into team member workloads. Learn how to manage resources and improve team performance. Making sure your team doesn’t feel overworked or underutilized is a challenge you’ll often face as a leader. It's easy to lose sight of your team's workload and bandwidth.

What is a bill of materials (BOM)? Free template and examples

Like the ingredient list on a recipe card, a bill of materials (BOM) lists what's required to complete a project. Though typically used for product manufacturing, BOMs can benefit software developers, engineers, and even marketing and sales teams. In this guide, we’ll cover the different benefits, types, and best practices for writing your bill of materials.

Tight Deadlines in the Workplace

Tight deadlines in the workplace have long been a subject of debate. While some argue that they are necessary for driving productivity and efficiency, others believe that they can lead to stress and compromised work quality. In this article, we will explore the pros and cons of tight deadlines and discuss factors to consider in their use. We will also provide alternative strategies for effectively managing deadlines.

Window-sitting: A workplace phenomenon

In the dynamic landscape of today’s business world, the term “window-sitting” has emerged as a relevant issue affecting both employees and organizations. This phenomenon refers to work environments where staff members find themselves uncertain about their professional futures, often due to factors such as skill depreciation, organizational structural changes, and recurring roles.

Why should you embed a group chat on your website?

Talk is cheap, but silence is golden – unless you're running a website. In the digital marketplace, the power of conversation can turn browsers into buyers and visitors into community members. Embedding a group chat on your website does more than just fill a silent space; it creates a hub of interaction and engagement. This guide will explore why embedding a group chat isn't just a modern luxury but a critical component for any website looking to thrive in an increasingly connected world.

7 Best Creative Agency Project Management Tools

Looking for the ideal project management tool for your marketing, advertising, or design agency? Agency project management tools help you plan projects, assign tasks, and keep your team on track. But with so many solutions, choosing the right one to suit your needs can be tricky. In this guide, we’ll walk you through the best agency project management software, including pricing and main features.