As a business owner, you are always looking for ways to upgrade your business performance and streamline processes to boost productivity and enhance customer service. One solution that can help you achieve these goals is enterprise service management tools. Enterprise service management tools are designed to improve efficiency by automating workflows and providing a unified platform for managing services across various departments and functions.

I’m excited to announce that Miro has acquired Freehand, the visual collaboration platform. At Miro, we believe that organizations on the forefront of innovation are radically focused on accelerating time to market and ensuring continuous alignment with customer needs and company strategy. More than 60 million users and 200,000+ organizations worldwide count on Miro to develop strategy, design new products and services, and manage processes through the entire innovation lifecycle.

We’ve made tremendous progress with Element X. It’s just six weeks since the Ignition release and, with this new update, Element Call is now fully embedded!

Amazon, a prominent corporate entity in the United States, has been garnering attention for its endeavors to encourage employees to return to the physical office. In a significant move, the company is authorizing supervisors to dismiss employees who oppose its return-to-office directive. This article will delve into this recent development and its implications for Amazon’s workforce.

Explore the consequences of workplace adult content consumption on productivity and cybersecurity. Learn how Insightful’s business activity monitor can empower employers to monitor, educate, and safeguard their teams. Take action to secure your company's digital space now.

Explore the impact of technology on remote and hybrid work environments, including employee well-being, democratization of opportunities, environmental sustainability, and the future of work. Get actionable tips for employers and employees to leverage these innovations for a better work experience.

Does your sales team need project management? You may have wondered this before (or maybe it hasn’t come up). Either way, there’s a strong argument for managing sales projects just like you would any other agency deliverables. If you want to set your sales department up for big success, using traditional project management principles may be the strategy you’re looking for.

Discover the most common compliance issues faced by businesses with a global remote workforce and get tips and tools to stay compliant.

Customer onboarding is a critical first step in cultivating long-term customer success. ‍ This process sets the foundation of your entire customer relationship, presenting an opportunity to impress, engage, and retain your clients. ‍ If executed correctly, a thoughtful onboarding process can significantly enhance customer satisfaction, encouraging them to remain with your business and become advocates of your products and services. ‍ ‍

Do you ever wonder if your remote or hybrid teams use their work hours effectively? Are they staying active or wasting time? It’s hard to know for sure without constantly checking their tasks, but that can feel like micromanaging. At Workstatus, we’ve faced the same challenges while growing our own remote team. Our solution is idle time tracking software.