Customer service is often associated with consumer-facing companies, like Amazon or your favorite e-commerce store. When mentioned in relation to schools, it’s often overlooked. However, good customer service in schools can help build stronger ties with existing students and parents, as well as earn a reputation as a preferred educational institution that lasts for years to come.

Are you searching high and low for the best time clock software reviews? In this short guide, we are going to break down the best time clock platform reviews. These platforms are designed to help business owners and operations managers track employee time and prepare timesheets for payroll processing. The platforms typically integrate seamlessly with existing HR solutions.

Operations managers, HR professionals and business owners all know the value of effective employee scheduling. Indeed, making sure the right people are in the right place at the right time is crucial if your business is to serve your customers, be productive and ultimately succeed.

No question working hard is important, but it’s also important to make sure you’re not overworking yourself. Overworking symptoms can be subtle and easy to ignore, but if left unchecked they can lead to serious health problems. In this blog post, we’ll discuss the signs of overwork, how to tell your boss you’re overworked, and what to do to prevent employee burnout. Stay tuned!

Project management principles can help your organization strive toward operational excellence. If you are embarking on complex and challenging projects, you need a clear set of principles to ensure you are moving in the right direction. While there are many different project management frameworks, we are going to break down some basic project management fundamentals.

In what almost seems like a bygone era, Service Level Agreements (SLAs) used to carry considerably more weight with both customers and service providers. Over the years, the use of SLAs as accurate barometers of service has fallen dramatically, as they don’t necessarily reflect the lived experience of customers. This represents a shift in the perception of what used to be one of the key metrics by how service, and thus the user experience, used to be measured.

Building better software and products should be the focus of every modern company. But most organizations struggle with challenges that keep their team from doing their best work — from contending with an overload of toil to a lack of cross-team collaboration. How do we ensure our developers are engaged, challenged, and moving forward in their work? We’ll look at 5 key developer workflow hacks to keep your team not just on track, but surging forward.

In this post, we’ll start by detailing how Buddy Punch — our time punch app — can help you increase employee accountability and save time on payroll. Then, we’ll share customer reviews that speak to our software’s ease of use and excellent customer service. We’ll also share four other time punch apps and list their key features and online reviews, so you can make a better-informed decision.

A good company culture has become increasingly important to employees over the years, making it equally as important for companies looking to hire and retain employees. Digital tools like LMS, engagement platforms, work tracking software, and even a work time-keeping app can help organizations strengthen their company culture while doubling down on digital transformation at the same time.

The ways in which most businesses now operate and interact with customers is drastically different from what they were a few years ago. For example, customers can research their options, learn about other brands, and make purchases all from the comfort of their own homes. And though this has meant a lot of change and adjustment for businesses, many of those changes have been for the better. This is because digital transformation and customer experience influence each other.