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How to avoid employee overload: Red flags and solutions

What do you do when an employee isn’t performing like they used to? All sorts of causes could be to blame: distractions in an employee’s personal life, fatigue due to taking on additional employment or having a new baby at home, or even broader mental or physical health issues could play a role. But so could the workload you’ve assigned.

Time Clock Software Biometric Options: 11 Powerful Time & Attendance Tracking Software (In-Depth Post)

Looking out for biometric capabilities in a time clock is one of the smartest moves a business owner could make. While simply introducing an attendance system into your workforce is an excellent move to boost employee productivity, it doesn’t fully deter time theft, buddy punching, or other methods of cheating you out of your money. Biometric time clocks add another layer of security to employee authentication, through features such as face recognition or fingerprint scanning.

Online Employee Time Clock, 10 Options to Overhaul Your Manual Timekeeping (In-Depth Post)

From inaccurate hours being reported, to failing to capture time theft and buddy punching, business owners are becoming more aware of the pitfalls of manual timekeeping. It’s no surprise; the strain that the pandemic has put on nearly every industry has made it necessary to calculate where and how you can optimize your profits. That said, even if you recognize the value of online employee time and attendance software, you still have to go about finding one that properly fits your business.

When SLAs Aren't Enough: Introducing User Experience into the Equation

In what almost seems like a bygone era, Service Level Agreements (SLAs) used to carry considerably more weight with both customers and service providers. Over the years, the use of SLAs as accurate barometers of service has fallen dramatically, as they don’t necessarily reflect the lived experience of customers. This represents a shift in the perception of what used to be one of the key metrics by how service, and thus the user experience, used to be measured.

5 workflow hacks every developer needs

Building better software and products should be the focus of every modern company. But most organizations struggle with challenges that keep their team from doing their best work — from contending with an overload of toil to a lack of cross-team collaboration. How do we ensure our developers are engaged, challenged, and moving forward in their work? We’ll look at 5 key developer workflow hacks to keep your team not just on track, but surging forward.

5 Best Time Punch Apps & Software (In-Depth Look)

In this post, we’ll start by detailing how Buddy Punch — our time punch app — can help you increase employee accountability and save time on payroll. Then, we’ll share customer reviews that speak to our software’s ease of use and excellent customer service. We’ll also share four other time punch apps and list their key features and online reviews, so you can make a better-informed decision.

Build a Better Company Culture with These Tools

A good company culture has become increasingly important to employees over the years, making it equally as important for companies looking to hire and retain employees. Digital tools like LMS, engagement platforms, work tracking software, and even a work time-keeping app can help organizations strengthen their company culture while doubling down on digital transformation at the same time.

Digital Transformation & Customer Experience: What's the Connection?

The ways in which most businesses now operate and interact with customers is drastically different from what they were a few years ago. For example, customers can research their options, learn about other brands, and make purchases all from the comfort of their own homes. And though this has meant a lot of change and adjustment for businesses, many of those changes have been for the better. This is because digital transformation and customer experience influence each other.

Rae Ann Bruno on Introducing User Experience Into Service

In what almost seems like a bygone era, Service Level Agreements (SLAs) used to carry considerably more weight with both customers and service providers. Over the years, the use of SLAs as accurate barometers of service has fallen dramatically, as they don’t necessarily reflect the lived experience of customers. This represents a shift in the perception of what used to be one of the key metrics by how service, and thus the user experience, used to be measured.

Visually collaborate in meetings with Miro and Google Meet

Why do we always have our best ideas in the shower? It’s because the shower is one of the most distraction-free places people find themselves all day. When you remove your mind from its normal environment, it’s free to wander to interesting places. Idea management is a bit like being in the shower, except you can write down your ideas without getting the paper wet.