Teams | Collaboration | Customer Service | Project Management

Skype for Business End of Life: what you can do about it

As the sunset date for Skype for Business looms, many organizations still grapple with its impending end. Announced two years ago, the "end of life" phase signifies more than just a transition; it's a critical juncture for IT leaders and C-suite executives to reassess communication tools and data security strategies.

Everything You Need To Know About Inclusive Communication in the Workplace

Effective communication lies at the heart of a thriving organization. From one-on-one conversations with co-workers to general announcements and company updates, it’s safe to say that communication keeps the workplace going. Over time, the dynamics of workplace communication have evolved. Employees from diverse backgrounds want to be recognized and acknowledged. That’s why there’s presently a due emphasis on inclusion in workplace communication.

How to automate your work with Slack

Workflow Builder is a tool in Slack that allows you to automate tasks without needing to know how to code. You can use it to create workflows that send messages, create forms, or integrate with other apps. Here are some examples of common tasks you could automate with the workflow builder: Let’s work together and create a workflow using Workflow Builder, showing you how to get started + some best practices.

A new Zulip plan for self-hosting without commercial support

On Friday last week, we announced Zulip 8.0 and some big pricing changes for Zulip’s self-hosted customers. In response to feedback from our user community, today we are adding a new Basic plan for self-hosted Zulip installations. The Basic plan is priced at $3.50/user/month, and includes unlimited access to mobile push notifications. It does not include commercial support, which still requires purchasing a Business or Enterprise plan.

CLOUD Act: what is it, and how does it affect cybersecurity?

The conflict between privacy rights and state access to information has become a focal point of legal and ethical arguments in an era when data is important. The Clarifying Lawful Overseas Use of Data, or CLOUD Act, a law with far-reaching repercussions for persons and organizations, is a crucial factor in this ongoing debate. This law changes the game for how data is handled across borders, impacting our privacy and cybersecurity.

Zulip 8.0: Threaded open-source team chat

We’re excited to announce the release of Zulip Server 8.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed to help people collaborate to solve any challenge. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Fortune 500 companies, leading open-source projects, and thousands of other organizations use Zulip every day.

How to Dramatically Improve Your Sales Team's Performance: 22 Tips

The premise is simple: by improving your sales team’s performance, your team will generate more sales, ultimately leading to higher profits. Therefore, make sure you take note of the following twenty-two helpful tips so that your sales team’s members can dramatically enhance how well they perform.

Pioneering digital accessibility with BITV 2.0 certification

Accessibility is of paramount importance to Rocket.Chat, as we believe that communication tools should be available to all, irrespective of their technical prowess or physical abilities. Accessibility is the cornerstone of our commitment to inclusivity, community and collaboration in regulated organizations. Rocket.Chat recently got BITV 2.0 certified, making it the first-ever collaboration platform to accomplish this feat, not just in Germany but globally.