Teams | Collaboration | Customer Service | Project Management

The holiday season is approaching. It’s a lovely time of the year for everyone. Cities will be decked, and people will be willing to spend more. It’s also a time of the year when software companies experience a lot of pressure. Despite the holidays being a booming sales season, it’s also a very busy time. During the festive season, businesses make the majority of their revenue.

In the last few years, we’ve seen Rocket.Chat grow from an open source messaging platform to a fully-featured, extensible, secure and compliant collaboration platform used by many of the world’s most regulated and security-conscious industries. As a Commercial Open Source Business, during this time, we have added a wide range of premium capabilities that help organizations work more efficiently, communicate with their customers effectively, and extend Rocket.Chat intelligently.

Good communication skills are NOT the same as people’s skills. Sometimes, these two types of skills don’t go hand in hand. An employee might be able to express their ideas and opinions clearly and properly but still fail to form connections with colleagues. No matter how brilliant this employee might be, the lack of interpersonal skills can stunt their growth. Worse, failure to communicate within the workplace can also impact business growth and may cause imposter syndrome among employees.

Dear Mattermost Customers, Partners, and Open Source Contributors, Today marks a significant milestone in our journey. I am thrilled to share that Mattermost has joined the World Economic Forum Global Innovators Community. This is more than just an accomplishment; it’s a testament to our commitment to building a more secure, transparent, and resilient world.

When managing a business, attracting and retaining top talent is crucial. Strategies abound, from competitive salaries to corporate culture, yet one facet often overlooked is employee benefits. More than just the basics such as health insurance or retirement plans, it's the added perks that can set your company apart. But you might wonder - which are truly worth the investment? Read on as we dive into exploring different perks your company could offer employees that are indeed worth the cost.

Imagine you’re at a bookstore and trying to find a book by your favorite author. If you can’t find it, you would start thinking, is it out of stock? Or is it located somewhere else? You wouldn’t want to go write an email or make a phone call and wait endlessly for a response as it is a very simple, basic question. You might lose interest in the purchase and discard the process. This is what happens when customers don’t get quick responses in eCommerce stores.

Effective workplace communication is essential in handling operations smoothly and increasing the productivity of every individual. Email automation is one of the primary reasons to ensure that effectiveness. We are about to witness the untapped advantages of email automation services that help improve the communication strategies of an organization and its people.

Workflows help marketers to create and launch campaigns faster.

Employees agree that time management is important. Just look at the stats. A staggering 90% agree it would help them increase productivity. Meanwhile, 91% say it would lead to reduced stress at work. You cannot talk about time management without talking about time batching. According to John Medina’s “Brain Rules”, switching between different tasks can hamper your productivity. Time batching can help you do more by ensuring you don’t do things at the same time.