Teams | Collaboration | Customer Service | Project Management

Building a Sovereign Digital Workplace In the Public Sector: A Guide to Improve Team Collaboration

(This is a recording of the live session between Rocket.Chat, Collaboard, and Pexip.) The average employee attends 62 monthly meetings — this can take up to 15% of an organization’s collective time. Poor team collaboration is one of the biggest culprits for unnecessary and unproductive meetings. Rocket.Chat, Pexip, and Collaboard have been helping organizations to collaborate remotely (and securely!) for years now. In this session, the three companies will come together to share our best practices for organizing, structuring, and conducting online meetings.

Communication Etiquette: Best Practices for Engaging with Customers Online

In an age where every click, like, and share holds monumental value, navigating the landscape of online communication can be a daunting task. As business engagement blurs into the digital realm, it is essential for companies to understand the essence of communication etiquette when interacting with customers online. This holds especially true as successful customer engagement holds the potential to contribute to a significant 23% increase in business revenue.

Top 5 Video Conferencing Tools for Seamless Virtual Interviews

The landscape of communication and business operations has transformed dramatically in recent times. It has been changed in different ways. What’s the most obvious one? It’s a standout evolution is the mounting inclination towards virtual interviews. So, it’s sidelining the conventional in-person meetings. But what factors have catalyzed this move towards digital dialogues? Let’s find it out.

Mastering Android Push Notifications: A Guide Using Courier's SDK

Push notifications play a critical role in our digital world. They’re an essential tool for driving user engagement, ensuring retention, and delivering real-time updates, but implementing them in Android can be a complex task. Engineering teams are tasked with not only the technical implementation but also the logic that encompasses the entire notification experience.

Is Microsoft Teams HIPAA compliant? 5 alternatives to MS Teams for healthcare

Microsoft Teams has become a known name in enterprise communication, seamlessly integrating chat, video conferencing, and file sharing. During the pandemic, Microsoft Teams' healthcare usage soared from 44 million to 115 million users in just a few months. But when it comes to healthcare, where patient data is both sensitive and regulated, a crucial question emerges: Is Microsoft Teams HIPAA compliant?

Mattermost Pro Tips: Regaining Sidebar Sanity

The sidebar is a persistent part of your Mattermost workspace, and while it might not feel like the most exciting feature, it’s absolutely essential for navigating through your team’s projects and conversations. But the more channels you join and the more DMs you send, the more cluttered your sidebar might start to become. Want to improve your sidebar experience and keep your attention on the conversations that matter most? Here’s how to regain sidebar sanity in Mattermost.

8 chat APIs with supreme messaging capabilities

Chat APIs are integral solutions for contemporary organizations that value seamless workflows and high productivity. Since nowadays emails no longer dominate as the preferred channel of corporate conversations, agile businesses are seeking more immediate, secure, and scalable solutions. Chat is one such solution. In essence, chat APIs allow the seamless transport of data between chat and other tools. They also speed up operations and allow teams to connect and collaborate in contextual settings.

Top 5 Tips on How to Stay Productive in Your Studies Using Instant Messaging App

In today's fast-paced digital world, instant messaging apps have firmly cemented our daily lives. In addition to assisting us in maintaining contact with friends, family, and coworkers, they can significantly improve our productivity, particularly when it comes to studying. Using the proper techniques, you can use instant messaging apps to stay focused, organized, and on track with your studies.

5 Actionable Ways to Become a Good Manager

People don’t quit jobs—they quit bosses. You’ve probably heard this one a few times. You’ve also probably left a job or two because the manager was impossible to bear, even though the work was fulfilling, challenging, and well paid. A good manager can make employees excel in the workplace, while a bad manager makes employees hate their jobs, drink excessive amounts of coffee, and use their time at work to find another job instead of being productive.