Teams | Collaboration | Customer Service | Project Management

6 common customer communication challenges that FinTechs face

Organizations in FinTech are increasingly met with customer communication challenges due to their rapid growth. What are these challenges, and more importantly, how can you solve them? We’ve asked an expert: FinTech consultant Ellen Cibula.‍ Financial technology, or "FinTech," is a blanket term to describe any company that provides financial services using software and modern technology. The industry has exploded in recent years as more people opt for digital-only banking options.

BundesMessenger is a milestone in Germany's ground-breaking vision

It’s incredibly exciting to see BWI, the IT services provider of the German Armed Forces, launching an official beta version of BundesMessenger, a secure messenger for Germany’s public administration (öffentliche Verwaltung ÖV) including federal, state and local authorities.

4 Ways to Promote Upward Communication Across Remote Teams

Poor communication could be shrinking your paycheck and cost a single company over $60 million annually. Small companies aren’t immune to poor communication woes, either. Communication blunders cost $420,000 per year in companies with 100 employees or fewer. Big or small, poor communication costs companies money. This loss of revenue can certainly impact employee salaries and bonuses.

Why you need to think about internationalization before you start developing software

Starting a new project is exciting. There’s so much to think about — like how to make it scalable, reliable, maintainable, and secure. With so many moving parts to juggle, internationalization — or the process of designing software so it can be translated into many languages — is often not your first priority. Today, Mattermost is shipped in 21 languages. The entire Mattermost project contains more than 64,000 words in 9,500 sentences.

12 best collaboration tools for DevOps teams

DevOps is a mindset, a culture, and a set of techniques that product teams embrace to reduce the software development life cycle, improve collaboration and visibility. It accelerates time to market for new updates while also ensuring the top-notch quality of releases. DevOps involves the combination of software development (Dev) and IT Operations (Ops) personnel into cross-functional teams capable of building, running, and monitoring their product releases.

MS 365 ban from German schools sparks implications for public sector organizations in the whole EU

After a 2 year-long investigation, the German Government’s Data Protection Office (Datenschutzkonferenz or DSK) has concluded that Microsoft 365 is not GDPR compliant and banned its use in schools all over Germany. This news further confirms a Europe-wide trend of government-related institutions moving away from US-based tech providers.

Everything You Should Know about On-Premises or On-Prem Server

Let's check the facts first, then move on to learning about the on-premises server. Do you comprehend that data is traded for more money than gold on the black market? Tech-savvy people were completely omniscient about how the world was changing and how vulnerabilities, threats, and other issues will be intertwined with achievements pertaining to technology.