Teams | Collaboration | Customer Service | Project Management

An internal investigation recently uncovered a vulnerability (identified as CVE-2022-21706) in Zulip’s invitation links. Specifically, a reusable invitation link could be used to join a different organization than the one it was created for. As a result, there was a potential for users to join any organization without an invitation (and bypassing domain restrictions). This vulnerability was discovered by the Zulip security team, and has now been fixed for all Zulip Cloud organizations.

The digitalization of businesses is growing at a rapid pace. Customers demand that products and services be available 24/7 throughout the year. Because of this demand, customer service chatbots are becoming increasingly popular among businesses. A chatbot is a software program that uses Artificial Intelligence and Machine language to operate. A customer service chatbot is being used in the e-commerce business for improved customer service.

Slack is one of the most popular real-time work communication apps used by individuals, teams, and organizations. It offers quick chat functionality, easy file sharing, voice and video calls, and more. So why look for Slack alternatives? Well, Slack has its own share of drawbacks. For starters, the fast messaging and endless group chats make it difficult to track what’s happening. In this article, we’ll discuss some Slack drawbacks and suggest 10 Slack alternatives you can use instead.

Marking up notification emails with HTML out of the 1990s has always been an annoyance, but now notifications need to span across additional channels such as SMS, Slack, Microsoft Teams, mobile push, web push, etc. They also need to accommodate more dynamic use cases like magic login links, multi-language notifications, and location based alerts that have caused the content formatting challenge to become far more complicated and cumbersome.

The Indian government developed a messaging app for the government called GIMS, which stands for Government Instant Messaging System. Government officials refer to it as Sandes, which means "message" in Hindi. "Sandes is a secure, open source-based, the cloud-enabled platform hosted on government infrastructure, allowing the GOI to maintain strategic control. One-to-one and group messaging, file and media sharing, audio-video calls, and e-government program integration are some of its features.

As I’m writing this in January 2019, I suppose we can already talk about the tool using past tense. HipChat WAS a popular messaging and collaboration service owned by Atlassian, launched in 2010 (years before Slack!). HipChat was a decent Slack competitor for years. Even when Frisco-based SaaS was already picking up steam, HipChat managed to get ahead of its arch-rival a few times.