Teams | Collaboration | Customer Service | Project Management

In the first three installments in this series, you learned how to send and request data with outgoing webhooks, incoming webhooks, and slash commands. In this article, you learn how to do this with the Mattermost API. Setting up webhooks or slash commands in Mattermost is very easy. Using the Mattermost API requires a few more steps. At the same time, the API is way more versatile and powerful than the other methods. Once you have made your first connection to the API, you will love it!

Mattermost Cloud offers our trusted Mattermost self-managed collaboration platform as a software-as-a-service and removes the burden of administration. Organizations are adopting cloud strategies and moving to cloud software. There are costs associated with hosting and securing software, especially in a highly available environment. Deploying and maintaining a self-hosted environment requires expertise and an upfront investment of infrastructure.

Communicating efficiently has been both a challenge and a priority for most companies. Especially in times of covid-19, team collaboration has become a crucial issue for businesses wishing to emerge victorious from these hard times. But how to simplify communication flows between employees while improving customer retention? Certainly shopping behavior has suffered major changes this year, with a vertiginous growth in online shopping, but this doesn’t mean that selling became any easier.

Element is delighted to see BWI and Bundeswehr launch a Matrix-based communications platform, BwMessenger, in the iOS and Android app stores. BwMessenger is the latest Matrix-based messenger to be made available, joining many others including the French government’s Tchap platform and - of course - Element, the flagship Matrix app. BwMessenger is the new standardized, secure and device-independent messaging service for the Bundeswehr.

Mattermost release v5.29 is generally available today. In addition to offering bug fixes for increased stability, the new quality release features the general availability of a pre-installed incident management application, channel moderation settings, and Mattermost Omnibus.

Mattermost now gives users flexibility to organize channels and direct messages into custom, collapsible sidebar categories. Users gain full personalization of their sidebar to improve productivity, reduce clutter, and focus on what matters. Today, we’re excited to share a preview of some of the experimental sidebar features that the Mattermost team has been working on.