A guided tour of the newest Slack improvements
Senior writer Matt Haughey explains what’s new and what’s moved in the latest Slack desktop experience
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Zulip Desktop 5.0.0 security release
Today we released Zulip Desktop 5.0.0, fixing multiple critical security issues as well as several other important issues. Huge thanks to Matt Austin for responsibly reporting CVE-2020-10856, CVE-2020-10857, and CVE-2020-10858, and helping validate the fixes.
Webinar: Customer success in a pure virtual world | Slack
How do you build relationships with customers when face-to-face communication has been replaced by screen-to-screen? Gainsight CEO Nick Mehta and Christina Kosmowski, Slack’s vice president and global head of customer success and services, share actionable advice for meeting customers where they are, even if it’s thousands of miles away.
18 Experts Share Tips for Businesses Switching to Remote Work
The world is going through a lot right now, with the current outbreak of the coronavirus. Lots of things changed in recent weeks, and most prominently, a lot of companies switched to working remotely. While remote work is far from a novelty, many companies are now giving it a go for the first time just now.
Running effective meetings in a remote company
As a remote-first company, we’ve spent a lot of time optimizing how we work together as a team. In these challenging times, teams around the world are working to flatten the curve by trying their hand at remote working for the first time. To help these teams succeed, we thought it was the perfect time to share some of the practices and culture we’ve developed to run meetings effectively on Mattermost. Here are seven tips for successful remote meetings.
Rocket.Chat is moving to a single codebase: Get to know the reasons and how the community will benefit from it
We believe open source is best done transparently. We feel that communicating clearly and concisely what we are changing, adding, or fixing is a matter of high importance when it comes to our community. In the early days of Rocket.Chat, we didn’t have an easy way of allowing our users to help support the development of Rocket.Chat.
How Rocket.Chat collaborates remotely
Rocket.Chat is a communication hub that is ideal for organizations that are looking to facilitate their digital communication and collaborate regardless of location, with high-security standards. We are the perfect tool for async and sync conversations, we not only provide an ecosystem of tools for teams, we also have solutions to keep your communication with external stakeholders.
Teamwork Chat Product Update - March 2020
Teamwork Chat is here to help your team communicate, collaborate and reach new levels of productivity — without losing the human touch.
Lessons Learned Implementing ChatOps
Email overload, distributed teams and excessive meetings have caused many organizations to move their DevOps teams to messaging platforms and thus adopt ChatOps workflows. With thousands of open source installs and hundreds of customer implementations, we have a few lessons to share on interesting DevOps workflows, how incidents can be effectively communicated across distributed teams and what messaging in secure and regulated environments should look like.
Lessons Learned Building Messaging Software with a Fully Remote Team
Our experience working with hundreds of customers who use Mattermost, an open source messaging workspace, and a distributed team with hundreds of additional contributors all working remotely, has taught us several lessons about communications tools and how to get work done across time zones.