Over the past decade, we‘ve seen big increases in both the amount of data being collected and the amount of product and project managers analyzing this data by project charts and reporting dashboards. The typical project in todays day and age is more complicated, larger in size and generally has more moving pieces than ever before – which means understanding the core data points are incredibly important to provide successful outcomes.

A global cyber security firm with a goal of doubling the revenues for its 100-strong Solution Engineering and Service Delivery team over the next year. This team, identified as strategically vital, had been running all its team scheduling and resourcing using: To support their ambitious growth goals, they recognized they needed a much more sophisticated workflow – and software solution to orchestrate that.

Most of you reading this have probably used ClickUp, Asana and Nifty but are unsure how each stacks up against the other in the project management space which is why I decided to put together a post comparing ClickUp vs Asana vs Nifty. Finding the right workflow solution for your team can feel a lot like Goldilocks searching for the just right bed or porridge.

For small teams, using managed software solutions is an easy way to provide functionality without investing in resources to build it. However, managed solutions can also be restrictive when customizations are needed. It then becomes a burden trying to find other tools that will seamlessly integrate. In particular, content management systems (CMS) are streamlined to help companies create, manage, and deliver content, handling much of the scaffolding for users.

Crossed wires and miscommunication are often responsible for projects going off course. It's tough to relay every single detail to others, whether it's your internal team, a client, or even just for yourself. That's why we itemize our project requirements and plan ahead, right? It always sounds easier when we type it out. But we know when you stick to your project plans, everyone involved is more informed and tasks get completed in time.

The ultimate aim in any workplace is to work effectively and efficiently. Thousands of businesses across the globe accomplish this by following rigid project management methodologies and scrum principles to lead a productive workforce. This guide will look at the Scrum movement, its principles, how it differs from more traditional project management methodologies, and why adopting Scrum principles is vital in an organization.

As a small business, you may not have the resources to run a dedicated call center to service your customer base. However, customer support isn’t something you can compromise on either, especially as a small and growing company. Fortunately, there are many call center software for small business needs that can help your in-house agents handle customer calls and other related tasks efficiently. In this article, we’ll explore the 11 best call center software for small businesses.