Teams | Collaboration | Customer Service | Project Management

Woolworths MarketPlus includes some of Australia’s most recognised marketplace brands including Big W Market, Everyday Market, and Everyday Rewards. With customer service teams spread across Melbourne, Sydney, and a large operation in Manila, maintaining high standards and fast response times is a daily challenge. For Kieran Boyce, General Manager of Operations, surfacing performance data to the right people at the right time was a growing concern.

The world of work has dramatically transformed in recent years. Remote and hybrid work models have become increasingly popular, offering flexibility for employees and significant cost savings for businesses. However, this shift also brings challenges, particularly when it comes to maintaining productivity, tracking employee engagement, and ensuring data security.

In today’s fast-paced digital landscape, integrating project management software directly within Salesforce is no longer a luxury—it’s a necessity. Organizations constantly seek to optimize productivity, reduce operational friction, and enhance real-time collaboration among their teams.

Are you seeking the ace project management software for manufacturing in 2025? Manufacturing is one of those sectors where software solutions are prominent. The ones used to manage projects included. Without the right manufacturing project software, you can experience unorganized data, overstocked inventory, mismatched resource alignment, improper communication, and unknown project delays, among other issues. Not only that, you can also miss important details, leading to heavy losses.

Did you know nearly 48% of software spending is wasted? This isn't just due to vendor pricing, but primarily because software licenses go unused, underused, or unnoticed. For IT managers and finance leaders, this isn’t merely an inconvenience; it’s a significant budget leak hiding in plain sight. The true culprit? A profound lack of visibility into actual software usage analytics.

Wealth management firms can unlock new insights and greater efficiency by embracing the power of automation and AI tools The wealth management industry has undergone a significant transformation in recent years, driven by changing client expectations and powered by advancements in AI and automation. These technologies are not only streamlining operations but also enhancing client interactions and democratising financial advice, revolutionising the sector.

As a project manager, I’ve always got a lot on my plate—so staying organized and productive is non-negotiable. That’s especially true when juggling multiple projects, each with its own unique set of stakeholders. To stay on top of everything, I created a quick and easy project management checklist that helps me streamline tasks and focus on what matters most. And now, I’m sharing it with you to help you do the same.

Learn how to use Slack as your ultimate source of company knowledge.