Teams | Collaboration | Customer Service | Project Management

Complexity is the enemy of exceptional service. It slows teams down, drives up costs, and creates friction for businesses, employees, and the customers they serve. In a world where many are weighed down by bloated software and rising costs, Freshworks takes a different approach.

Unlock the full potential of your field team with the Time Champ Fieldstaff app! In this step-by-step tutorial, learn how to install Time Champ Fieldstaff, set permissions, and start tracking projects and tasks quickly. Whether you’re a business owner, manager, or field employee, Time Champ makes it easy to increase productivity, automate attendance, and monitor work hours with precise location tracking.

Great employee experiences start with great support. Zendesk for Employee Service makes it easy for every department to deliver fast, reliable help at scale. handle routine questions automatically, so your teams can focus on what matters most. Set up fast, resolve even faster Power self-service with AI Scale smarter and spend wiser Keep employee data secure Zendesk makes employee service better. We build software to meet employee needs, set your team up for success, and keep your team in sync.

Learn how to manage resources in Asana using AI to intake work, plan capacity, assign tasks, and report progress. Ideal for operations and project teams looking to maximize team efficiency. Key moments.

Adrian McDermott, CTO of Zendesk, spoke at the 2025 RAISE Summit and shared how AI is transforming the customer service industry, and what it could mean for the future of work as a whole.