Breeze through your to-do list with the Pomodoro Technique—a time-management strategy that uses 25-minute work sessions and 5-minute breaks. By breaking work into manageable chunks, you can limit interruptions and reduce mental fatigue. Below we explain how the technique works, its benefits, and how to implement it for yourself. Do you ever feel overwhelmed by your to-do list and wonder how you’ll complete everything?

Call center productivity plays a vital role in boosting your call center’s growth. The more productive your agents are, the better their output, which ultimately leads to higher revenues. However, with everything going on in a call center, measuring employee productivity rates can seem challenging. But don’t worry. In this article, we’ll cover what call center productivity is and highlight 10 vital call center metrics you can use to measure productivity.

It’s always important to have an up-to-date visual of who’s who in your organization, whether you’re trying to create an accurate hiring plan or looking to better support cross-functional collaboration. That’s where an org chart comes in. It’s a visual representation of the hierarchy of your company — the different departments, roles, and reporting structure.

In today’s business landscape, company growth depends on work efficiency, which depends on employee productivity. The better the productivity, the more efficient work becomes. Therefore, employee efficiency is the foundation of an efficient workplace. Knowing what exactly drives employee performance can help you transform the whole organization.

Booking demo calls is essential for businesses in the B2B and SaaS space. Demo calls provide a unique opportunity to showcase the value of your product and convert leads into paying customers. However, getting more demo calls scheduled can be challenging, especially with busy prospects and increasing competition. This guide will walk you through actionable strategies to boost demo call bookings and optimize your sales funnel. ‍ 1.

HubSpot is a popular platform used by thousands of companies to manage their sales, marketing, and customer service efforts. But can you use it for project management, too? Well, maybe. It depends on what you need. Let’s explore the HubSpot project management tool and the best PM platforms that integrate well with HubSpot.

In today’s employee-centric environment, your need to use the best HR software for your business is more than ever. People management always needs to be done right, updated, and redefined. Otherwise, your business can incur heavy losses due to low employee focus, efficiency, and productivity. You need the right tools and techniques to manage your employees and keep growing your business toward a more successful future.

Rapport is an essential soft skill to help you build trust, establish effective communication, and develop great relationships with your team members. In this article, we walk you through 6 tips to break the ice and build rapport. Everyone wants a positive relationship with the people they work with. But building a healthy level of camaraderie, rapport, and comfortable conversations takes effort. Sometimes, it seems like people are just born with this skill.