Teams | Collaboration | Customer Service | Project Management

Security

Privacy shield judgement points to a decentralised future

In something reminiscent of David and Goliath, the stone of Max Schrems’ landmark legal challenge has shattered the Privacy Shield that protects centralised service providers. This is a really big deal. It means that the personal data of an EU data subject (‘person’) cannot be transferred from within the EU to the US without an appropriate mechanism.

How Better Planning Can Save Your Business From A Data Breach

2019 was the worst year on record for data breaches by a long shot, increasing by nearly 79% from 2018. Billions of records were compromised as bad actors exploited vulnerabilities and insiders accidentally and maliciously compromised customer and company data. Unfortunately, the record won’t last long. As we approach the halfway point in 2020, this year is already on pace to be the most devastating year ever for data breaches.

Challenges Facing Sensitive Sectors in Working Securely from Home

Making the transition to a work from home arrangement has been a heavy lift for a lot of organizations. However, due to various risk factors and regulations, making the sudden shift to working from home has been more complicated for some sectors than others. Industries such as the financial and healthcare sectors, as well as those working for the government, face tighter restrictions on how they are allowed to work remotely.

Four Tips for Call Centers to Embrace Long-Term Remote Work Productively

After months of wide-spread lockdowns in response to the novel Coronavirus, many countries and companies are beginning to lift restrictions. As this process begins, it’s clear that many things will look different than before the pandemic. This is especially true for the workplace, where many people are expected to work from home indefinitely. In a call center environment where employees work in tight spaces using shared equipment, the need to facilitate a new normal will be especially noteworthy.

How Cybercrime Has Flourished From the Shift to Remote Work

The full article by Morten Brøgger was originally published in June, 2020 for Tool Box. The COVID-19 outbreak has forced many businesses to quickly find ways to digitize operations and implement mass remote work. However, as companies continue to grapple with keeping high levels of connectivity and productivity, cyberattacks have increased by an estimated 400%. The scramble to provide solutions for employees working remotely created a boom in collaboration platforms.

The 7 Best Teramind Alternatives (Features, Pricing, Ratings)

Looking for the best Teramind alternatives? Teramind is a useful monitoring tool to keep track of your employees’ productivity levels and boost their work efficiency. However, it’s not the perfect productivity solution. For starters, its comprehensive feature list can overwhelm novice users. Additionally, as its base plan has a flat 5-user fee per month, it might not suit smaller teams.

7 Best ActivTrak Alternatives (Features, Pricing, Ratings)

Searching for the perfect ActivTrak alternative? ActivTrak is an employee monitoring tool that tracks your team’s productivity easily. However, it isn’t perfect. ActivTrak can be difficult to navigate and set up, and raises some privacy concerns as its Tracking Agent remains invisible to the user. But don’t worry! In this article, we’ll cover 7 great ActivTrak alternatives to help you pick the right tool for your needs.