Shopify's thirst for knowledge is satisfied by Guru and Slack
Guru integrates with Slack to bring a fast, accessible and up-to-date knowledge management system to every Shopify team.
Guru integrates with Slack to bring a fast, accessible and up-to-date knowledge management system to every Shopify team.
How we’re bridging the gap between teams, tools and data so that everyone can work together faster to deliver customer-centric solutions.
In our new series, customer service leaders discuss industry trends, including how embracing a tierless model can help agents resolve issues faster.
Syncing in Slack, Whisker’s engineers minimize service outages and build quality software for pet owners.
Future Forum data shows employee experience scores plummeting as ‘RTO’ policies take effect, particularly for those without schedule flexibility.
The metasearch engine and travel booker integrates Slack with HelpDesk+ to reduce support response times from two days to two hours.