Teams | Collaboration | Customer Service | Project Management

How the City of Cologne is leading the way in delivering secure and compliant digital collaboration

Government agencies are under increasing pressure to modernize their IT systems, provide better employee hybrid experiences and deliver affordable digital services to their citizens. In this immersive live session, Rene Jahnke, Solution Architect at the City of Cologne, will share how a 2,000-year-old city is driving digital transformation while ensuring data protection.

The 6 best HIPAA-compliant patient communication platforms

Patient communication platforms are management systems that pull every bit of information about patients (including all previous communication) located in multiple channels in a single window. Clinics and other healthcare-related businesses use them to improve patient experience and increase operational efficiency. Today, patients want a different way of communicating with their healthcare providers.

The 10 best communication tools for enterprise businesses

Running an enterprise is no walk in the park. It could get overwhelming with more workforce, resources, and bigger goals. Streamlining communication and ensuring transparency can help smoothen enterprise businesses' workflow. This is where your choice of enterprise communication tools comes in. Ensuring smooth dialogue in an enterprise might seem like a mammoth task, but it isn’t impossible.

Why is zero trust a good thing when it comes to cybersecurity?

Today’s cybersecurity environment is complex. As it seems that the world is becoming more open and trusting, organizations are doubling down on security measures. A zero-trust approach is common among security-oriented organizations. Why is zero trust a good thing? We’ve asked an expert: Ian Mortimer, Senior VP of Technology at Pexip. There are countless important conversations, critical decisions, and strategic discussions happening right now over video technology.

5 best unified communications software systems

Have you ever wondered about the importance of unified communications software for your organization? After the Covid-19 pandemic, more and more companies are accepting hybrid or remote approaches to working, fueling the need for secure and reliable unified communications software to increase team productivity. How teams interact with each other and communicate with customers has become more complex. This article outlines the best unified communications software for your organization.

The top 7 collaboration tools for software development teams

Working remotely doesn’t have to decrease overall team productivity. . Teams can get on the same page to maximize business output with the help from reliable collaboration software. This is especially true for software development teams whose work is highly collaborative. Collaboration tools can elevate the quality of developers’ work by saving precious time and increasing productivity.

25 most popular open source software in education

We are seeing more open source software being applied in the education industry. This is no surprise since its specific advantages make it extremely attractive for educational institutions such as schools and universities. The widespread imperative is that more investments need to be made to facilitate digital education. After the pandemic, this became apparent more than ever. This article brings you the list of the most popular open source software in education.

How banks and financial institutions can improve customer retention and engagement

Financial Services is undergoing a major digital transformation. Technological advances are changing the very core of the business - making transactions and related processes automated. With automated and digitalized services, banks and other financial organizations are looking for effective ways to retain old and attract new customers. Research suggests that FinServ organizations will be able to differentiate themselves from others with the quality of customer service.

6 best chat apps according to developers

Providing efficient chat options to developers can help optimize workflow and increase your business’s return on investment (ROI). Developers must stay aligned with their team when working on a project. Connecting them via a chat platform is the easiest way to do this. With the help of an adequate chat app, you can achieve project-based communication within your teams.