Teams | Collaboration | Customer Service | Project Management

16 best chat platforms in 2022

Probably one of the three: an app to talk to coworkers, an app to talk to your friends, or an in-app chat where you engage in conversations with customers. Due to the newest Digital Markets Act issued by the EU Parliament and Council, the Big Tech gatekeepers will have to open their APIs to interoperate with other messaging platforms. This means that users will have more choice: they will not be limited to use the household name just because others use it.

Rocket.Chat's Roadmap Reveal #2: What's In Store for The Rest Of 2022

One of the biggest questions we get from our community is: ‘What’s in the roadmap!?’ That’s why we’re giving you full access to Rocket.Chat’s roadmap. Join Rocket.Chat’s CEO and founder, Gabriel Engel, and VP of Product, Chris Skelly, as they walk you through what’s next for the world’s largest open source communications platform in 2022 and, most importantly, why. And... that’s not all. We really want your input. We will be taking questions and feedback live so we can continue to build together.

Product Roundup: Improved mobile app, admin and Marketplace interface and UX

This quarter, we've worked hard to improve all product areas with new functionalities and enhancements. Continue reading to learn more about the latest features and improvements in team collaboration, omnichannel, and Marketplace. ‍

10 best team communication apps to use in 2022

Team communication apps are essential to successful digital workplaces. Remote workers around the world depend on communication with their colleagues to effectively collaborate on important projects. Today, we’re surrounded by numerous workplace technologies. Yet, it seems like the simple instant messaging apps have made the most impact on our remote and digital work experience. There are numerous team communication apps on the market today.

White label messaging app: 5 benefits and best practices

Organizations know the power of communication, and they also know the power of branding. That’s why they’re increasingly looking to purchase white label messaging apps. These apps allow them to connect with their customers or enable their employees to connect internally via instant messaging. Messaging apps can also be implemented as an in-app chat to guide users through the app or website.

White label chat app: 4 advantages over custom-made chat apps

As customer-facing businesses grow, they are trying to find new ways to serve their customers. However, they want to keep their brand aligned across all communication channels. White label chat app helps them do exactly that. Compared to custom-developed chat apps, white-labeled ones can be implemented faster and require fewer resources. Read on to find out what are the advantages of white label chat over custom-made chat apps, and why organizations opt for white-labeled chat products.

Rocket.Chat and Nextcloud Integration: Your Open Source Digital Collaboration Hub

The COVID-19 pandemic hugely accelerated digital collaboration in businesses across industries and geographies. We’re all familiar with working from home and, for the most part, the companies we work for have learned to adapt. As a result, cloud-based proprietary code platforms such as Office 365, Dropbox, and Slack have and continue to explode in popularity. Here’s the catch though: By using these platforms, all of your data, communication, and digital lives will be (or already are) at the mercy of big corporations without control, privacy and with a huge vendor lock-in.

16 open-source projects to contribute to in 2022

The world of open-source is stronger than ever. As the world gets more connected, more people are interested in being a part of building amazing new technologies. However, there are many more advantages to open-source software than just that. Specifically, there is probably no better way to learn and grow as a developer than to contribute to open-source projects. But, it’s hard to choose from so many different options!

11 best communication software and platforms for businesses

Communication software is one of the technologies that have a profound impact on our lives. Now, more than ever, we can stay in touch with friends and family no matter how far apart we are. Moreover, communication and collaboration solutions are an integral part of digital workplaces, and they enable employees to be more flexible than ever. Nowadays, teams can collaborate on projects across countries and time zones.