Teams | Collaboration | Customer Service | Project Management

Rocket.Chat

3 killer ideas on how to increase sales using a team collaboration tool

Working in the sales department of any company is not an easy task. In addition to dealing with multiple stakeholders, you also have to split your time between meetings with clients, proposals, follow-up calls and strategies to increase sales.

Secure messaging: what makes Rocket.Chat a safe team collaboration platform?

Picture the following scenario: you get your usual cup of coffee, are ready to start your workday, log into your team collaboration tool on your computer. Then you are immediately greeted by your colleague who sends you a cute kitty picture with a “good morning” message. What are the chances this is a hacker sneaking into your computer and stealing your data? Well, it turns out this is something very likely to happen if you don’t have a safe workspace for secure messaging.

We've tried 4 different Slack alternatives and here's our conclusion

There has never been so much talk about team collaboration software as nowadays. The world is witnessing a new working model and improving productivity while working remotely has become a priority for most companies. But among so many options, we noticed several teams looking for Slack alternatives. With this in mind, we decided to test the main team collaboration tools and help you make the most suitable choice for your company.

New Release: Read More About Rocket.Chat 3.9

It’s the most wonderful time of the month: and by that we mean release time – Rocket.Chat 3.9 is here! To make sure you don’t miss out on anything, we listed the most important features and improvements of our newest version below. If you wish to view the original and full list, click here!

Slack open source: Top 3 reasons why companies adopt different platforms for team collaboration

If you were to survey the most productive teams, you’d find a common ingredient – efficient communication. That explains the rise of team collaboration tools in 2020 and mega deals happening in the industry, such as Salesforce’s acquisition of Slack. However, right after heavily adopting tools like Slack, companies might notice the downsides of such tools. We aren’t just talking about fearing that Slack will hand over your data to Salesforce.

Remote work: 5 killer ideas to boost your team collaboration today

Our relationship with work has been changing very quickly over the past few years. Remote work, which for many people used to be a sporadic benefit, has become a reality. Like we said in another article, in the USA, it is estimated that 33 percent of the American labour force is currently working from home full-time in 2020. But not everything went as expected and the challenges of having crystal clear communication between teams have increased.

How centralized communication helps your customer retention

Communicating efficiently has been both a challenge and a priority for most companies. Especially in times of covid-19, team collaboration has become a crucial issue for businesses wishing to emerge victorious from these hard times. But how to simplify communication flows between employees while improving customer retention? Certainly shopping behavior has suffered major changes this year, with a vertiginous growth in online shopping, but this doesn’t mean that selling became any easier.