The importance of employee wellness has been underscored in recent years, but nowadays, more and more companies are beginning to offer these programs to their employees. Wellness programs are becoming more popular in the workplace. A recent study shows that workplaces with employee wellness programs have lower healthcare costs than those who are without them.
There's no shortage of ServiceNow alternatives on the market for your business to explore. As service-focused organizations look for ways to optimize workflows, leveraging a sophisticated workflow automation solution is a strategic move. This could be the difference between good and exceptional customer experiences . ServiceNow isn't the only answer to automation. If ServiceNow isn't working for you, there are other workflow automation solutions that are capable of streamlining your operations . StartingPoint is a ServiceNow alternative with the potential to radically improve your workflows with targeted optimization.
Monitoring your remote workforce with agent performance monitoring tools is the new normal. Here’s how you can put the tools to your good use. In this age of ‘work from home culture’, it is becoming increasingly difficult for companies to monitor the productivity of their employees. Agents working from home for prolonged periods are losing motivation and the quality of their work is deteriorating. Organizations find it hard to provide quality client support to their customers.
Managing a remote team's communication requires a bit more effort than if everyone were in the same office. You need to be deliberate about creating a communication strategy, ensuring everyone is on the same page with the office chat app, and making sure everyone feels comfortable sharing information. There are a few key things you can do to make sure your remote team's communication is secure.
With the right software, you can optimize key workflows with data insights.
Hiring top-tier freelance talent can help you scale your agency quickly, so it’s no surprise the freelance market is booming. But hiring freelancers is so much more than assigning deadlines and expecting results. Freelance project management can be time-consuming and complicated, not to mention risky. If you want your freelancers to deliver consistent work that exceeds your clients’ expectations, you need to put your freelancer project management process under the microscope.
We’ve shared stories about Scoro’s company culture, given tips on recruiting world-class talent, and explained how we use Scoro to manage daily work. Today you can read about how to upgrade your application form and increase your chances of landing an interview. Have you ever been in a situation where you find a job description and understand that it is exactly what you have been looking for?
