Teams | Collaboration | Customer Service | Project Management

Open Source From Misunderstood to Europe's Future #podcast #digitalsovereignty #opensource

Is open source really harder to use or integrate? That perception is fading fast. Open source is now recognized for: Technical strength, transparency & interoperability Faster innovation through global collaboration A collective European alternative to Big Tech With initiatives like Eurostack, open source alliances are creating integrated, secure, and competitive solutions for Europe’s digital sovereignty.

Best Productivity Management Tools for IT Services Companies (2025 Guide)

Are you an IT services company struggling with productivity, scattered workflows, and time management issues? In this video, we review the Top 6 Productivity Management Tools for IT teams that help streamline tasks, track performance, and boost efficiency. Whether you’re an IT manager, project manager, or operations leader, these tools will help you cut distractions and improve team output.

Product insight exchange on Sandboxes

On September 10th, the Zendesk team hosted another engaging session of the Product Insights Exchange series. Our Product Manager Carl Joseph, along with our engineering leads Matt Barker and Oliver Reid reveal the game changing updates coming to Zendesk Sandboxes, designed to simplify your workflows, reduce risks, and save hours of manual work!

A Talk with XWiki on the Importance of Open Source in Digital Sovereignty

Open source is becoming central to Europe’s digital strategy as organizations look for alternatives that respect privacy and sovereignty. XWiki and CryptPad are not new names in the European tech space. Both are open source platforms with roots going back over 20 years. Headquartered in Paris, the company behind them has grown from community-driven projects into widely used tools across industries and governments.

From AI to Remote Security: 5 Tools That Future-Proof Team Messaging

By 2025, over 70% professionals will work remotely at least part-time, and most of them use digital collaboration tools and communication platforms to navigate their work every day. However, managing a remote or hybrid workforce has gotten more challenging, thanks to rising cyber threats and the promise and perils of quantum computing and AI, and future-proofing your team’s messaging strategy and ecosystem.