Teams | Collaboration | Customer Service | Project Management

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The rise of remote work: Navigating new norms in workplace trends

These past few years have seen big changes in the way jobs are done. Soon, working from home will be the norm instead of the exception. This change has changed how we think about efficiency and freedom at work. It’s been caused by changes in technology and world events, most notably the COVID-19 pandemic.

How to streamline processes to make your org more efficient

If you calculated the cost of lost business, customer churn, and wasted employee time from inefficient processes, what would you find? Every time you add new staff or technology to your business, your processes and workflows evolve. I’ve seen first-hand how these micro-changes add steps and complexity to your work — until you’ve inadvertently created a monster of frustrating and expensive inefficiencies.

5 Best Agency Time Tracking Software

Finding the right agency time tracking tool is crucial for maintaining productivity and profitability. But, with so many options available, it can be a bit overwhelming to evaluate what tool fits your agency’s specific tracking and reporting needs. So, in this guide, we’ll explore some of the best time tracking tools for digital, marketing, creative, and media agencies.

Case study: How Kymera Systems Sped up Payment Collection by 75%

Meet Kymera Systems – a company based in Alberta, Canada, specializing in a wide range of custom software development for industrial applications. Their solutions range from easy-to-understand products like billing systems to far more intricate things like custom communication between assembly lines, ERPs, and robots. When it comes to collecting payments for their projects, Kymera has been using Stripe for over four years.

Financial wellness is key to unlocking employee productivity in 2024

In the constantly changing labor environment of 2024, under persistent economic uncertainty, a revolutionary change is beginning to emerge. Companies are reassessing conventional incentive schemes because they understand that increasing employee engagement and productivity requires more than just pay raises and bonuses.

Empower Your Software Customers With Self-Service Solutions

In today's fast-paced world, customers require quick solutions to their problems. This is where self-service support comes in handy, allowing customers to find answers independently, thus saving time for both the customer and the support team. Let's just get right into it! Together we will delve into how implementing self-service support with TeamSupport can be a game-changer for your business.

Why workplace health benefits fail to boost employee happiness

Businesses spend more on various mental health benefits to create happier, healthier work environments. Enhancing employee well-being through virtual therapy sessions and mindfulness training aims to improve their sense of purpose and productivity. With one noteworthy exception, a new UK study indicates that the impact of these therapies may not be as great as anticipated. Let’s examine the results and consider how we may actually improve workplace well-being.

Understanding cost overrun + prevention techniques

Does it ever feel like there’s just too much project and not enough budget? (Does it ever not feel that way?) It’s not just you — only 34% of businesses report completing projects on budget half the time or better. In other words, most businesses (66% of them) go over budget on more than half the projects they complete. Project managers are constantly concerned with project planning, timelines, forecasting, and even risk management.

How to Choose the Best Time Tracking Software for Freelancers

If you have an organization, tracking your employees and freelancers for productivity, also known as employee screening is a must, which means that you must know whether your employee is working or simply walking around, daydreaming. However, doing it manually has a loophole, which is a waste of time and your employees lying. So, you need time tracking software, which will automatically do it for you. How convenient!