Teams | Collaboration | Customer Service | Project Management

How to automate reporting with Teamwork and Unito using the Google Sheets Add-On

Reporting is one of the few tasks that touch every role and team in a business. Every single one of us owns, contributes to, or consumes reports—from project progress reports to budgets and everything in between. Because reporting is so ubiquitous, it tends to eat up a ton of resources. A recent Unito survey found that more than a third (37%) of workers spend at least three hours a week on reporting. That adds up quickly. At the same time, there’s no denying the impact of reporting.

Zendesk Introduction to Foundational Support

Learn how to create the best experience for your agents using Zendesk’s foundational support solution, and learn the key features of the ticketing solution to meet your business goals. This video is part one in a series. The Zendesk Foundational Support learning path contains courses, lessons, downloadable content, and short quizzes to help you learn the Zendesk ticketing solution.

Announcing 5 new and exciting Miro tools for team connection

October is our favorite month for many reasons — but the main reason is because it’s when we host Distributed, our annual virtual conference. This year, we explored how teams can deeply connect with one another, their work, and their sense of purpose — and got to learn about digital design sprints from Jake Knapp, how Deloitte powers innovation from the inside out, or how to spark team creativity with Columbia University’s Lance Weiler.

9 Best Manager Tools To Work Better With Your Team

Manager tools are an important aspect of leading a team and ensuring success for everyone you are responsible for. Having the correct manager tools and software will help you do a better job and lead to a better company overall. Being a manager is a challenging job as there are always some unpredictable issues that you may not know how to manage. Furthermore, the wide range of tasks and collaborative processes makes this a tough and strenuous job.

5 Time Tracking Integrations to Automate Your Workflow (JIRA, Asana, Salesforce and More)

Today, Time Doctor is a go-to application for time tracking for over 10,000 customers worldwide. Using Time Doctor in conjunction with all of the technology stack, saves time, improves productivity, and reduces the need to juggle between multiple applications. Time Doctor is regularly adding new integrations and today integrates with more than 60 third-party apps including the top CRM, Helpdesk, Project Management and Payroll tools.

Modify & Create Email Templates in OneDesk

OneDesk includes automated email templates to assist you in communicating with your users and customers. These email templates are completely customizable – you can edit the existing templates as you see fit, or create entirely new templates to suit your needs. Automations can then be applied to utilize your templates, allowing for a streamlined communication process for your organization.