Teams | Collaboration | Customer Service | Project Management

%term

insightful

Cut the Queue: an Insightful Approach to Reshaping Call Center Outcomes

Apr 15, 2024 By Dora Ordanić In Insightful
Explore the benefits of integrating Insightful into call center monitoring operations. Learn how its smart metrics improve first call resolution, reduce average handling time, and enhance customer satisfaction scores, propelling your productivity with just one call center tool.
Read Post
time doctor

Chronoworking: A smarter and healthier approach to work

Apr 15, 2024 By Time Doctor In Time Doctor
In today’s workplace, the key to achieving greater results is not just working harder, but also working smarter. This is where the idea of “chronoworking” comes in handy, offering a new way to organize your schedule. Setting work hours to match people’s biological cycles, which control their natural energy swings throughout the day, is the idea behind chronoworking. This is meant to boost both output and overall health.
Read Post
troop messenger

8 Ways Technology Enhances Supply Chain Visibility

Apr 15, 2024 By Archana Dasa In Troop Messenger
It's no secret that visibility in supply chain operations dictates the difference between successes and setbacks. With technology evolving at breakneck speeds, savvy 3PL service providers are racing to integrate cutting-edge tools that ensure nothing slips through the cracks. To showcase what’s at play, stick with us and we’ll introduce you to a group of contemporary tech solutions that are shaking up the supply chain scene from top to bottom.
Read Post
wanywhere

Impact of Data Loss - Common causes and effective solutions to safeguard your business

Apr 15, 2024 By wAnywhere In wAnywhere
Data is the lifeblood of organizations, enabling their operations and decision-making. In evolving workplaces where teams are distributed and working digitally, growing threats are posing risks to data confidentiality. Organizations need to adopt robust security practices to negate the impact on data privacy and ensure operational security.
Read Post
time doctor

Meet 'With Vids' - Google's latest innovation to boost workplace efficiency

Apr 15, 2024 By Time Doctor In Time Doctor
Google has recently launched “With Vids,” a groundbreaking tool that promises to elevate workplace productivity to new heights. This tool is the latest addition to Google Workspace, known for its robust suite of applications that facilitate efficient digital work environments.
Read Post

The SURPRISING Way to Combat Client Churn w/ Jonathan Ewing

Apr 13, 2024 By Teamwork In Teamwork
What if we told you there was a way to improve your client relationships and reduce churn before retention is even a concern? Jonathan Ewing, Director of APCO Worldwide, joins the podcast to talk about how agencies can foster positive relationships with clients and reduce churn even before the onboarding process is finished. He discusses the importance of predicting and acting on client needs, and how adjusting your services and strategies accordingly improves retention and keeps clients happy and satisfied from Day 1.
View Video

Zendesk experts dive into what's next with AI | Conversations with Zendesk podcast

Apr 12, 2024 By Zendesk In Zendesk
💡 Join Zendesk’s own AI experts in this episode of #ConversationsWithZendesk as they unpack the history of CX transformation and what that means for an AI-powered future. 🔌 On this episode, we're joined by Adrian McDermott, Chief Technology Officer, and Teresa Haun, Senior Director of Technology and CX Strategy at Zendesk. Adrian and Teresa discuss the subject of artificial intelligence in customer experience, offering their insights on how businesses can navigate these changes effectively.
View Video
TrackingTime

The Definitive Guide to Maximize Efficiency with Agile Time Tracking

Apr 12, 2024 By TrackingTime In TrackingTime
Efficient time management is essential for maximizing productivity and achieving project success. One method gaining increasing popularity is agile time tracking. This practice enhances traditional methods, offering dynamic solutions for modern teams. In this comprehensive guide, we’ll delve into the complexities of agile practices, providing actionable insights and best practices to unlock your team’s full potential.
Read Post
teamsupport

Empowering Customers: The Value of Self-Service Support in Manufacturing

Apr 12, 2024 By TeamSupport In TeamSupport
In manufacturing, effective customer support requires technology that spans geographical boundaries and provides a wealth of knowledge. From the production of everyday goods to the development of new technology, precision and efficiency are a top priority. Empowering customers to find answers to their questions independently can lead to quicker resolutions, and establish a deeper understanding of customer needs.
Read Post
InvGate

Past, Present, and Future of the Workplace

Apr 12, 2024 By Manuela Aggio In InvGate
Trying to answer the question of what the future of the workplace will look like seems to be a never ending discussion. Of course, this interests both employers and employees, who tend to feel uncertain about the constantly changing landscape and put a lot of thought and effort into arriving prepared for what’s coming.
Read Post

Copyright © 2024 OpsMatters™. All rights reserved.