Teams | Collaboration | Customer Service | Project Management

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time doctor

Microsoft Teams launches Copilot to boost workplace efficiency

Apr 12, 2024 By Time Doctor In Time Doctor
Microsoft Teams is leading the way in innovation in the rapidly changing digital workplace space, particularly with the recent release of Copilot features that improve efficiency and simplify collaboration. Tools that promote efficient communication and remote work are more important than ever as it become more mainstream. That’s exactly what Microsoft’s latest announcement promises, bringing AI-powered improvements meant to turn Teams into a vital tool for employees everywhere.
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Zendesk experts dive into what's next with AI | Conversations with Zendesk podcast

Apr 12, 2024 By Zendesk In Zendesk
💡 Join Zendesk’s own AI experts in this episode of #ConversationsWithZendesk as they unpack the history of CX transformation and what that means for an AI-powered future. 🔌 On this episode, we're joined by Adrian McDermott, Chief Technology Officer, and Teresa Haun, Senior Director of Technology and CX Strategy at Zendesk. Adrian and Teresa discuss the subject of artificial intelligence in customer experience, offering their insights on how businesses can navigate these changes effectively.
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time doctor

Zoom workplace AI revolutionizes team collaboration

Apr 12, 2024 By Time Doctor In Time Doctor
With the launch of its AI-powered platform, Zoom Workplace, Zoom Video Communications has made a significant advancement in the rapidly changing field of digital workspaces. Together with updates to the AI Companion, this platform seeks to transform teamwork through increased output, smoother connections, and more flexible work arrangements. Here’s a closer look at how Zoom is changing the way people collaborate in contemporary offices.
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teramind

How To Know If Remote Employees Are Working

Apr 12, 2024 By Taran Soodan In Teramind
Managers can stroll around cubicles and in offices to observe what employees are working on and ask for progress reports. They can also spot physical cues of unproductivity, like absent-mindedness or task aversion. Remote managers, on the other hand, have the unique opportunity to harness trust and technology to determine whether employees are working. This technological empowerment allows them to manage their remote teams, even without physical proximity, effectively.
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Convene

Steering Committee: Role, Responsibilities, and Best Practices

Apr 12, 2024 By Jielynne Barao In Convene
Every business understands the importance of staying on track in any endeavor — may it be creating a new IT system or launching a new product. To ensure that such projects deliver the intended results, having a steering committee is a good solution. Usually comprised of key stakeholders and experts, this committee acts as a guiding hand in project management and risk mitigation.
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m-files

CPA Courtney Kunzig Discusses Automation in Accounting

Apr 12, 2024 By M-Files In M-Files
Knowledge work automation is poised to reshape multiple industries. This is especially true in professional services. In this sector, knowledge is often the primary deliverable. Accounting industry workers handle huge amounts of client data. They also manage sensitive information and face tight deadlines. Workflows, security and compliance, client satisfaction, and firm growth are major priorities for these professionals.
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miro

How AI-powered tools can improve enterprise security

Apr 12, 2024 By Mark Strande In Miro
Developments in Generative Artificial Intelligence (GenAI) have had a huge impact on content creation, innovation, and collaboration. Everything from creating text, images, and videos, to sorting unstructured information, and generating or analyzing software code are easy to accomplish with the help of GenAI. But what can GenAI do when it comes to security?
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teramind

How To Measure & Improve Employee Productivity in 2024

Apr 12, 2024 By Taran Soodan In Teramind
Measuring employee productivity is a critical part of today’s competitive business landscape. It’s a tool that empowers managers and business leaders to optimize growth cycles, manage performance culture during stressed periods, and understand how effectively their employees are working. Providing a roadmap to improve performance also empowers managers to enhance their performance management skills.
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3 Keys to Capacity Management (& How to Talk About Them) w/ Amber Kemmis

Apr 11, 2024 By Teamwork In Teamwork
How can you balance your agency’s workload in a way that benefits both the productivity and health of your team? Amber Kemmis, COO of Instrumental Group and Remote Culture Advisor at CULTURISH, joins the podcast to talk about the key components of capacity management for agencies of all sizes: revenue management, time estimates, and individual capacity assessments. Drawing on her experience within multiple agencies of different sizes, she shares a unique approach to leveraging all three of these data points when analyzing your team’s capacity within the agency.
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teamsupport

From Reactive to Proactive: Strategies for Anticipating and Addressing Customer Needs in Manufacturing

Apr 11, 2024 By TeamSupport In TeamSupport
Within global commerce, the manufacturing industry is a foundational pillar driving innovation, growth, and progress. Manufacturing involves the process of transforming raw materials into finished products across industries and geographies. This encompasses diverse and significant complexities to accomplish tasks ranging from automobile production to chemical refinement. Manufacturing supports the global economy by ensuring quality processes lead to the timely delivery of goods and services.
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