Hey there, welcome to the new normal! In our fast-paced, always-connected world, the traditional 9-to-5 office grind is quickly becoming a relic of the past. Enter the hybrid workforce, a dynamic blend of in-office and remote working revolutionizing how we think about work. Now, if you’re thinking, “Okay, that sounds cool… but how do I manage that?” don’t worry. We’ve got you covered.
We all know that micromanagement is bad for productivity. But could your use of monitoring software accidentally lead you in this direction? And how do you prevent this from happening? Let’s find out!
As a customer support leader, you know how important it is for your customers to be serviced in a timely manner. So, your company invests in the training needed to ensure your agents know the product and can help the customer use it. You train them on understanding customer needs and how to demonstrate empathy so customers leave the interaction feeling seen and heard. Yet, a major challenge is the technology customer support agents use, which slows down productivity.
Virtual Assistants have become a game-changer in today's digital workspace. Learn about the best websites to hire VAs, understand their specialties, and how their use can be a cost-effective solution for your business needs. Find out how remote desktop monitoring software like Insightful can help!
The more your team uses Mattermost, the more it becomes an essential knowledge repository for your organization. And the best way to navigate that repo is often via the humble search bar. But did you know that your Mattermost search bar has a few tricks hidden up its sleeve? Let’s dive in and learn how you can supercharge your searches to find what you’re looking for a bit faster.
