Teams | Collaboration | Customer Service | Project Management

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What's New: What we launched in July 2023

In July we released a host of updates to help you and your teams innovate from one visual workspace. This includes new product development features, dashboard user interface improvements, and a new way to connect Miro across your Google Workspace. We’ve also made a number of enhancements to accessibility such as the ability to add alt text to images and color contrast enhancements for improved visibility. Keep reading to get all the details!

Streamlining Employee Attendance with Modern Attendance Tracking Solutions

Nowadays, for any organization, tracking employee attendance is crucial for maintaining productivity, ensuring compliance, and fostering a positive work culture. Moreover, in today’s digital age, businesses are embracing modern attendance tracking solutions that offer efficiency, accuracy, and convenience. This article explores the significance of tracking and the benefits of adopting advanced tools to streamline employee attendance.

Customer Service Management Best Practices: Success in B2B Landscapes

In today’s dynamic and fast-paced B2B ecosystem, the integral role of customer service is more pronounced than ever. Beyond being a distinguishing factor, delivering superior customer service has emerged as a strategic business imperative. Data from American Express underscores this, noting that over half of consumers have abandoned a planned purchase due to subpar service, and a third would contemplate switching companies after just a single instance of poor service.

9 Team Management Software Solutions for Streamlining Your Projects

You can’t achieve any project’s full potential if you don’t have the right team, the right team management software, and the right processes in place! With team management software, you can create a system for every cog in your project machine and engage in real-time collaboration. With the right system in place, everyone understands their roles, their responsibilities, and their deliverables.

Top 9 call center performance management software (2023)

Whether your call center’s North Star metric is its customer satisfaction score (CSAT), net promoter score (NPS), or return on investment (ROI), you need a platform that can measure and optimize your efforts. Yet choosing the right solution is more challenging than it might seem.

Tips to Accessing Your Meeting History in Microsoft Teams

Accessing your Microsoft Teams meeting history is a reliable method for assessing everything from the efficacy of your meetings to identifying future actionable steps. Although Microsoft Teams provides a range of basic functions to track past meetings, chat conversations, shared files, and similar items, it offers a relatively limited suite of tools.

Balancing Convenience & Data Security: Safeguarding Data In BYOD Era

Bring Your Own Device (BYOD) culture has transformed the way we work, offering convenience and flexibility. Nearly 67% of companies are switching to BYOD culture. The trend, however, poses significant risks such as: So, how can organizations ensure safety against these risks while encouraging BYOD culture? A BYOD management solution such as Workstatus could help businesses to safeguard their data while ensuring a seamless and secure BYOD environment.