Teams | Collaboration | Customer Service | Project Management

monitask

Agency Time Tracking: What to Track and What It Tells You

Oct 29, 2026 By Augusto Diaz In Monitask
Agency time tracking exists to answer one question: did the fee cover the work. A $12,000 monthly retainer at a $120 target rate funds 100 hours. Deliver 128 and the effective rate drops to $93.75, with 28 hours of over-servicing worth $3,360. Hours by client, by role and by activity are what turn a retainer into a margin number.
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monitask

How Law Firms Track Billable Hours: Increments, Codes and Compliance

Oct 29, 2026 By Augusto Diaz In Monitask
Law firms bill time in tenths of an hour: six minutes is 0.1. Each entry carries a matter number, a timekeeper, the time, and a description of the work. Firms acting for corporate clients and insurers add UTBMS task codes and submit invoices in the LEDES format. The ABA Model Rules require the fee to be reasonable and the basis for it to be communicated to the client — and say nothing at all about rounding, which is where most of the trouble starts.
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Slack School | Create Agents with Slack CLI

Oct 29, 2026 By Slack In Slack
With the Slack CLI, getting an agent off the ground doesn’t take hours of groundwork. One simple command gives you everything you need to start building right away. In this episode, we’ll show you how to run ‘slack create agent’, choose your starter template and LLM, and customize your new helper to fit the exact job you have in mind. Class dismissed!
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element

A faster, rustier Element Web

Oct 29, 2026 By Thibault Martin In Element
Dave Baker and Florian Duros (Element) at The Matrix Conference 2026. Element Web is moving onto the Matrix Rust SDK, the same foundation that powers Element X on mobile. Our team isn't doing it as one big rewrite. They're rebuilding the app one piece at a time as reusable shared components that don't care which SDK sits underneath.
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6 Office Space Management Solutions for Multi-Site Portfolios

6 Office Space Management Solutions for Multi-Site Portfolios

Oct 29, 2026 By TeamRelated In TeamRelated
Managing a multi-site office portfolio requires more than desk booking. Workplace teams need a consistent way to coordinate desks, meeting rooms, visitors, policies, and utilization data across headquarters, regional offices, satellite locations, and shared workspaces. The right office space management solution helps employees plan where they will work while giving facilities, real estate, and operations teams a centralized view of demand, capacity, and performance across every location.
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Zoho Projects

Who keeps the gains? The question reshaping construction project management.

Oct 28, 2026 By Zoho Projects In Zoho Projects
Meet Pula, a mountain guide who has led expeditions up the same peak forty times in fifteen years. Pula knows which routes turn dangerous once the afternoon weather rolls in. He knows the camp where teams always underestimate the altitude, and the north facing shortcut that looks faster on paper and costs two days every single time. He has watched expeditions fail for the same reasons, in the same places, at roughly the same point in the climb.
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The Accidental CIO: Rethinking IT Leadership in the Age of AI  | Modern Tech POV with Ashwin Ballal

Oct 28, 2026 By Freshworks In Freshworks
When Ashwin Ballal was first asked to become a CIO, he wondered what he’d done wrong. Six months later, he called it the best job he’d ever had. Now CIO of Freshworks, Ashwin brings an unconventional perspective to IT leadership, shaped by a career spanning engineering, product, marketing, and operations.
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scoro

What's New in October 2026: Bookings-Based Revenue & Triggers and Actions for Time Off and Bookings

Oct 28, 2026 By Sintija In Scoro
Is it already the end of October? Wow. Time truly flies when our team is busy working on updates. This month, there are tons of useful improvements for everyone! You can now see what your resource bookings are worth with the new bookings-based revenue, and set up automated rules about time off and bookings. And that’s not all – from task dependencies in the project task list to subtasks in task bundles, there’s plenty more below.
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geckoboard

Zendesk Explore live dashboards are retiring: what to do before 25 January 2027

Oct 28, 2026 By Luis Hernandez In Geckoboard
Zendesk is retiring Explore live reporting on 25 January 2027. Prebuilt live dashboards will be removed, and live components in custom dashboards will stop displaying data. If your team relies on an Explore wallboard, now is the time to plan its replacement. Zendesk’s replacement is real-time monitoring, available to Professional and Enterprise customers. Geckoboard gives you another route: custom live dashboards on TVs, alongside your other tools, without changing your Zendesk plan.
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