Can remote work monitoring make the Internet a safer place? Get the best monitoring practices for a secure and productive workplace. Optimize productivity while respecting privacy concerns.

Looking for project management tools? There are lots available—each varying in features and complexity, but each helps you keep your team organized and on schedule. In this guide, we’ll highlight a list of project management tools and software that help you manage tasks, collaborate with your team, and manage resources.

Is your team ready for the future of customer support? We've compiled some of the latest trends and advancements that will shape the landscape of customer service.

Discover how meticulous time tracking and task-level insight can optimize billable hours, leading to increased profitability and streamlined workflows.

Many businesses struggle with workplace productivity, impacting their bottom line. But you could unlock the full potential of your workforce and achieve exceptional results. This guide dives deep into practical solutions for productivity management. We’ll explore strategies to reduce overtime, boost employee morale, and propel your organization forward.

March brings some relevant news for our solutions. InvGate Service Desk got certified, and InvGate Insight’s integrations have expanded, amongst other exciting announcements. But before we see the product updates in detail, let’s begin with huge company news!

Remote work, that little accommodation everyone is after right now and for a good reason, is becoming increasingly popular. Nowadays, companies are more than ever exploring remote work options due to the financial, environmental, and health benefits of remote work. Remote work is here to stay, and remote workers need the right skills to succeed. But, what makes a remote worker successful? Is it the ability to work independently? Being able to stay organized and on task? Or is it something else entirely?

In this ever-evolving world of business, where an employee is not simply an asset but the driving force behind an organization, the need for employee engagement kicks in. Now, imagine a workplace where each and every employee is not merely completing his 8 or 9 hours but actively contributing. What a wonderful scenario it would be! Employee engagement is not simply a buzzword but a basic practice that should be inherent in a company’s work policy.

Use these strategies to align expectations, streamline communication, and crush your goals.

Did you know real-time project tracking can optimize billable hours and boost your profits? Learn how to increase productivity and streamline workflows with live insights.