The Stage Gate process divides your project into stages and gates, which serve as progress checkpoints. You can use this methodology to prevent project risk and streamline communication. Plus, learn how to use the Stage Gate process to clarify project tasks and improve project outcomes. The Stage Gate process prevents project risks by establishing areas for review at every stage of the project lifecycle. It is most commonly used in product development to ensure products are at their best before launch.

Motivated people are happier and more productive at work. If you’re trying to build your motivation levels, you don’t need to listen to a motivating podcast—what you need is clarity. When you understand the impact of your work, you’re more motivated and ready to get work done. In this article, you’ll find tips on how to get and stay motivated as an individual team member and manager. Let’s face it—it’s unlikely you can make every day at work be your best.

Discover how to simplify billing processes in call centers to improve efficiency, reduce errors, and enhance both agent and customer experiences. Find out how contact center analytics solutions can help!

A knowledge base is an internal or customer-facing library dedicated to a specific topic, product, or service. The goal of a knowledge base is to be a repository of information for those who are learning about a topic, so they can find the information they need. Knowledge bases can help customers find answers to questions they have, which helps minimize customer service requests. Learn how to increase customer satisfaction by following four easy steps.

As technology evolves and AI creates new ways to innovate and streamline work, operations professionals find themselves at a crossroads. AI isn’t just a concept—it’s changing how organizations work, right here, right now. But there are two sides to the coin. While AI presents unprecedented opportunities, it also comes with challenges.

New month, new product roundup format! We're combining all of our latest releases into one easy-to-digest post each month, so you never have to go far to see what's new in Teamwork.com. Here's what our Product team has in store for you this month.

The Munich Security Conference (MSC) 2025 convened world leaders, policymakers, and security experts in a crucial moment for global stability. Against the backdrop of geopolitical realignments, emerging technological challenges, and the growing need for digital sovereignty, this year’s discussions were centered on fortifying Europe's strategic independence, enhancing transatlantic cooperation, and embracing technological resilience.

Is your organization NIS2 compliant? Spoiler alert: if you haven't gone through a specific NIS2 alignment process, then the answer is probably no. With the introduction of the NIS2 Directive, organizations across industries, including those managing critical national infrastructure, are under increasing pressure to upgrade their security measures. It’s crucial that organizations take active steps toward compliance now to protect their operations and secure internal communications.

Agile sprint planning is essential for keeping IT projects on track and ensuring development teams deliver high-quality results within set deadlines. Without a structured approach, projects can face delays, miscommunication, and a lack of alignment with business objectives. A lack of proper sprint planning can also lead to inefficient resource allocation, resulting in wasted time and effort.