Copilot similar tickets: Help agents find similar tickets faster | Zendesk Product Spotlight

As an agent, when you’re stumped trying to solve a ticket, it can be super helpful to see how your teammates have handled similar tickets in the past. The copilot similar tickets feature helps agents find similar tickets to the one they're working on. Get started: https://zdsk.co/4jte81B

For more product news and demo videos from our Product Spotlight series, visit our community page: https://zdsk.co/4jrr48f

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