How do I set up an IVR menu?

Learn to set up IVR menus, greetings, and routes to let customers choose where to send their phone calls.

Timestamps:

00:00 - Intro

00:20 - Add a greeting

01:14 - Add a new IVR menu

01:35 - Add a route

02:09 - Review menu levels

02:26 - Select a phone line

Where can I ask questions?
Head to the Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.
https://www.zendesk.com/community