How to Turn On Ignore Idle for Apps and Websites | Flowace

Learn how to turn on Ignore Idle in Flowace so time in calls, meetings and training is not marked as idle.

Flowace marks time as idle when there is no keyboard or mouse activity for the time your admin sets. But sometimes you are still working, for example listening in a call or watching a training. Turn on Ignore Idle to keep tracking time even when you aren't moving your mouse or typing.

In this video:

  • What idle time is, and when work looks idle
  • What Ignore Idle does, with calls and meetings and training and webinars as examples
  • How idle time is counted: once the 3-minute limit is reached the whole period counts as idle, unless Ignore Idle is on for that app
  • Why it works going forward only and never changes past records
  • Check Productivity Scope first: each member follows one scope, and each scope shows its own apps and websites
  • Scenario 1, Company scope: turn on Ignore Idle for your chosen apps and websites
  • Scenario 2, Team scope: set it for a team, such as the Development Team
  • Scenario 3, Individual scope: set it for one member's own platform
  • Click Publish to apply your changes

Chapters:

0:00 What Ignore Idle does

0:38 How idle time is counted

1:18 Going forward only

1:38 Open Productivity Setting and check Productivity Scope

2:08 Scenario 1: Company scope

2:36 Scenario 2: Team scope

3:07 Scenario 3: Individual scope and Publish

Example setup used in this video:

  • Idle limit example: 3 minutes with no activity
  • Company scope: Google Meet and Microsoft Teams
  • Team scope: Development Team, Udemy and Google Meet
  • Individual scope: one member, Coursera

Ignore Idle starts from the moment you turn it on. Records from before stay as they are.

Names, apps and values shown in this video are examples. Set them to suit your company policy.

Full steps are in the help article: https://help.flowace.ai/en/article/exclude-idle-time-for-specific-apps-sites-orhfvw/

Need help? Write to [email protected]

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