Idle Time Threshold in Flowace: Set It for New Users and Employees
Learn how to set the idle time threshold in Flowace, the number of minutes without keyboard or mouse activity before time is marked idle.
You can set a default for new users in Default Settings, and change the value for one employee in Permissions, Desktop App. Once the threshold is reached, the whole inactive period is marked idle. Shorter pauses stay active.
In this video:
- The concept: what the idle threshold is, shown on a timeline with a 10-minute example (9 minutes stays active, 11 minutes is all idle) and a 5-minute comparison
- Open Admin Settings
- Scenario 1, Default Settings: open Timesheet & Monitoring, find Idle Interval under Idle and Away Time, enter the minutes and click Save
- Know that changes in Default Settings apply to new users only, and existing users keep their current settings
- Scenario 2, one employee: open Permissions › Desktop App, find the employee, change the Idle Time column and click SAVE
- When to use which: set a default first, then adjust individuals
Chapters:
0:00 How the idle threshold works: timeline example
0:36 Where to set it: two levels
0:51 Scenario 1: Default Settings for new users
1:30 Scenario 2: Idle Time for one employee
2:01 When to use which
Example setup used in this video:
- Threshold example: 10 minutes
- Default Idle Interval entered: 10 minutes
- One employee's Idle Time: 15 minutes
Names, apps and values shown in this video are examples. Set them to suit your company policy.
Full steps are in the help article: https://help.flowace.ai/en/article/how-does-idle-time-work-in-flowace-1hme1sw/
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