Customers want to feel understood and heard, and this requires empathy. People with strong empathic abilities are better at establishing long-term customer relationships. But the problem is empathy can be a difficult skill to teach. Since it’s an emotional subject, it can be challenging to find hands-on learning activities, and you don’t want training to feel too forced or heavy-handed.

For the past years, companies and organizations faced new operational threats and compliance risks, both in their industries and communities. One beneficial strategy to address these matters is through a sustainability lens, or environmental, social, governance (ESG) lens. Businesses and investors have set their eyes on evolving ESG criteria to comply with regulations, and improve their entire operations and performance.

Fostering a developer team that is empowered to consistently and quickly produce their best work is a necessary goal for every software team. But the demands on developer teams to produce more code faster than ever — combined with the challenges of remote work — can create an environment that isn’t conducive to developer productivity. Want to improve developer productivity at your organization?

Employees are the most valuable asset of any organization, and creating a proper team structure offers an opportunity to maximize their talents. An efficient collaboration within multi-talented team members is a gateway to a company’s success. Three in four employees consider teamwork and collaboration as “very important,” but unfortunately, 39% of employees globally say their firms don’t collaborate enough. The reason?

For years, experts have been saying that telecommuting—otherwise known as working from home—would be the "wave of future." However, few predicted the wave would rapidly crash into the real world so quickly to become the "new normal." A recent study showed about 20% of people said they worked from home prior to the beginning of the COVID-19 outbreak. As of late 2021, 71% of workers were reportedly working from home.

How firms can drive collaboration while complying with regulatory standards.