Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

What is Interpersonal Communication and Its Role in the Workplace

Good communication skills are NOT the same as people’s skills. Sometimes, these two types of skills don’t go hand in hand. An employee might be able to express their ideas and opinions clearly and properly but still fail to form connections with colleagues. No matter how brilliant this employee might be, the lack of interpersonal skills can stunt their growth. Worse, failure to communicate within the workplace can also impact business growth and may cause imposter syndrome among employees.

8 best eCommerce chat tools for increasing online sales in 2024

Imagine you’re at a bookstore and trying to find a book by your favorite author. If you can’t find it, you would start thinking, is it out of stock? Or is it located somewhere else? You wouldn’t want to go write an email or make a phone call and wait endlessly for a response as it is a very simple, basic question. You might lose interest in the purchase and discard the process. This is what happens when customers don’t get quick responses in eCommerce stores.

8 Different Perks Your Company Could Offer Employees

When managing a business, attracting and retaining top talent is crucial. Strategies abound, from competitive salaries to corporate culture, yet one facet often overlooked is employee benefits. More than just the basics such as health insurance or retirement plans, it's the added perks that can set your company apart. But you might wonder - which are truly worth the investment? Read on as we dive into exploring different perks your company could offer employees that are indeed worth the cost.

Embracing Global Collaboration for a Resilient Future

Dear Mattermost Customers, Partners, and Open Source Contributors, Today marks a significant milestone in our journey. I am thrilled to share that Mattermost has joined the World Economic Forum Global Innovators Community. This is more than just an accomplishment; it’s a testament to our commitment to building a more secure, transparent, and resilient world.

Better Together: Miro and AWS drive innovation for product teams

At Miro, we empower product teams to create the next big thing, regardless of their location, by launching diagramming tools, templates, frameworks, and so much more. That’s why we’re thrilled to announce that Miro has won the Amazon Web Services, Inc. (AWS) 2023 Independent Software Vendor Partner of the Year award, in recognition of our commitment to building software that shapes the future.

What's New: What we launched in November 2023

It’s already almost December and we’re excited to end the year with a bang by sharing one of our most impressive updates yet: Miro Assist! This is Miro’s AI-powered innovation partner that can elevate your innovation game. We also have product development and Miroverse improvements to share, and a hint of what to expect next month when we do something extra special to close out the year. Read on for all the details.

Automated Success: Email Efficiency in Workplace Insights

Effective workplace communication is essential in handling operations smoothly and increasing the productivity of every individual. Email automation is one of the primary reasons to ensure that effectiveness. We are about to witness the untapped advantages of email automation services that help improve the communication strategies of an organization and its people.

Understanding Leader Standard Work For Management Professionals

In today’s highly unstable economy, effective leadership is more important than ever for business success. As a management professional, you’re more than likely aware that the role of the leader extends beyond mere decision-making. It involves a whole set of responsibilities, including setting organizational goals, guiding and managing others, fostering a positive and productive culture, and ensuring that the team operates seamlessly.

How to Boost Workplace Productivity Through Time-Batching

Employees agree that time management is important. Just look at the stats. A staggering 90% agree it would help them increase productivity. Meanwhile, 91% say it would lead to reduced stress at work. You cannot talk about time management without talking about time batching. According to John Medina’s “Brain Rules”, switching between different tasks can hamper your productivity. Time batching can help you do more by ensuring you don’t do things at the same time.