Teams | Collaboration | Customer Service | Project Management

Collaboration

The latest News and Information on Collaboration, tools and related technologies.

What is ESG: Issues, Importance, and Initiatives

Back then, the only important milestone that mattered to an investor was the steady increase in the company’s profit. However, things began to change, especially when climate change proved to be more than just an imaginary scenario. Affected businesses have experienced lesser profits which have affected their laborers. These non-financial factors have pushed investors to pressure organizations to incorporate ESG into their businesses.

Could you be using Jira better? Try these top 3 tips!

Jira is one of the flagship products in the Atlassian stack. And it’s super popular. Atlassian adoption is going up in companies around the world – and more users than ever are going beyond the standard functionality that Jira offers. Custom Atlassian tools give admins more control – and with Jira, opportunities for admins to enhance the way their organisations work on the platform are always present.

Zulip 5.0: Threaded open-source team chat

We’re excited to announce the release of Zulip Server 5.0, containing hundreds of new features and bug fixes! Zulip is an open-source team collaboration tool with unique topic-based threading that is ideal for both live and asynchronous conversations. Fortune 500 companies, leading open-source projects, and thousands of other organizations use Zulip every day. Zulip’s 100% open-source software is available as a managed cloud service or a self-hosted solution.

How Courier Became SOC 2 Type 2 Compliant

The consumerization of SaaS has resulted in a massive handling of PII (personally identifiable information) over recent years. The security and protection of said PII has therefore become central to the foundation of a quality SaaS product, and Courier is no different. In a world where there seems to be a new data breach every time we look, users continuously demand transparency into how their data will be handled.

Chat Software for Small Businesses: Get the Conversation Started

Many small businesses face challenges in providing prompt and timely customer service. Using reliable and efficient live chat software for small businesses can help address this challenge and boost customer satisfaction. We at Vision Helpdesk are committed to helping small businesses to grow through our efficient chat software.

Marketing Automation Vs Sales Automation

Assuming you are yet to begin automating your emails and work processes. You might be confused whether you want a sales automation or a marketing automation platform as there are multiple similarities between them. Both the tools can track inbox activities, iitiate event-based activities & guarantee to expand deals and income. Though there are lots in common, it is essential to understand them in and out.

A Big Step to address Big Tech

On Thursday, March 24th, the EU Parliament held its last debate on the Digital Markets Act (DMA), and decided how strongly to bring Big Tech to heel. The EU’s intentions to ‘ensure fair and open digital markets’ have always been good, but there have been many points in the negotiations where the outcome could have been toothless - in particular around the interoperability obligation.

Building in-app chat with Rocket.Chat

Conversations are the lifeblood of every business, customer relationship, and community. So it's no surprise that many of the web and mobile apps we use daily now have conversational functionality. We all expect to be able to chat with our favorite companies, organizations, and communities at any time, anywhere. In-app chat is no longer a nice-to-have addition to the app - it's an expected part of the user experience.

6 Instant Messaging Apps Students Love the Most

Instant messaging is by far one of the best inventions of humanity. We bet that many young people will agree with this statement. This technology enables us to stay in touch with literally anyone in real time despite the distance. And it’s especially important for students. With the help of messengers, students can chat with their family and friends. At the same time, they can connect with their classmates and teachers to create collaborative learning opportunities.