9 Ways to Increase Workforce Productivity
From organizing tasks and delegating work to taking breaks and decluttering your office space - here are seven actionable ideas on how to increase productivity in your workplace!
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Employee Monitoring
Employee Monitoring Without Micromanagement - is it Possible?
We all know that micromanagement is bad for productivity. But could your use of monitoring software accidentally lead you in this direction? And how do you prevent this from happening? Let’s find out!
A Case for the Middle Ground: Why the Pursuit of Productivity Can Be Problematic
Do you dream of employees’ time in the office being 100% productive? Here’s why turning this dream into reality can actually turn out to be a nightmare.
Top 10 quality monitoring software for customer service teams
Providing a customer experience that’s consistently superior isn’t always easy with a distributed team of call center agents. If you’ve tried introducing customer service policies without having the right tools in place, you might have found that you: With quality monitoring software, you can collect agent and call data and generate insights automatically—often in real time.
Balancing Convenience & Data Security: Safeguarding Data In BYOD Era
Bring Your Own Device (BYOD) culture has transformed the way we work, offering convenience and flexibility. Nearly 67% of companies are switching to BYOD culture. The trend, however, poses significant risks such as: So, how can organizations ensure safety against these risks while encouraging BYOD culture? A BYOD management solution such as Workstatus could help businesses to safeguard their data while ensuring a seamless and secure BYOD environment.
Don't Be the Disorganized Boss: Use an Employee Attendance Tracker
As a boss or manager, one of your key responsibilities is to ensure that your team is productive and efficient. Part of this involves keeping track of employee attendance, so you know who is working when, and who might need additional support or training. However keeping track of employee attendance manually can be time-consuming and error-prone, which is where an automatic employee attendance tracking software can help.
How To Manage Outsourcing projects | Workstatus
Are you struggling to manage your outsourcing projects effectively? Look no further! Discover the power of Workstatus, the ultimate solution for outsourcing project management. Major Benefits: Say goodbye to manual management and unlock the true potential of your outsourcing endeavors. Watch the video now to learn how Workstatus can transform your outsourcing experience. Get started today and take control with Workstatus!
Peak Productivity Hours - All You Need to Know
Can you Evaluate the Peak Productive Hours at your Workplace? I’m sure the answer is certainly ‘No’! These days optimizing productivity has become more important than ever. However, not all working hours are equally productive for everyone. The traditional 9-5 schedule, while widely adopted, may not be the most effective way to harness the full potential of your workforce.
Launching Your Virtual Team: A Detailed Review of Top 10 Virtual Assistant Websites
Virtual Assistants have become a game-changer in today's digital workspace. Learn about the best websites to hire VAs, understand their specialties, and how their use can be a cost-effective solution for your business needs. Find out how remote desktop monitoring software like Insightful can help!
15 Inbound Call Center Metrics to Measure Performance
This comprehensive guide explores 15 vital inbound call center metrics that can be leveraged to enhance performance, productivity, and customer satisfaction. From Average Wait Time (AWT) to Agent Attrition Rate, each metric is explained in detail with practical suggestions on how to use them to improve call center operations. Plus, find out how Insightful's employee screen monitoring software can revolutionize your call center performance.