Teams | Collaboration | Customer Service | Project Management

Employee Monitoring

Top 5 Benefits of Time Tracking Software for Remote Teams

Top 5 Benefits of Time Tracking Software for Remote Teams Managing remote teams effectively can be challenging, but time tracking software makes it easier! In this video, we’ll explore the top 5 benefits of using time tracking software to boost team performance and streamline operations.

Top 10 Time Tracking Apps in 2025

Are you looking for the best time tracking apps for use in 2025? It’s right here. Keeping track of you and your employees not only helps in better payroll, invoicing, and auditing but also boosts focus and efficiency. However, there are almost infinite time trackers out there. So choosing the best one as per your requirements is daunting. What if I teach you the selection process for your work-hour tracker solution? I won’t because you don’t have the time for that.

Navigating HR Technology and Change Management in a VUCA World

Organizations today are navigating an environment that is more unpredictable and complex than ever before. The volatile, uncertain, complex, and ambiguous (VUCA) world has fundamentally transformed the way businesses operate, creating a myriad of challenges while also opening doors to unprecedented opportunities.

15 Inbound Call Center Metrics to Measure Performance

This comprehensive guide explores 15 vital inbound call center metrics that can be leveraged to enhance performance, productivity, and customer satisfaction. From Average Wait Time (AWT) to Agent Attrition Rate, each metric is explained in detail with practical suggestions on how to use them to improve call center operations. Plus, find out how Insightful's employee screen monitoring software can revolutionize your call center performance.

The Best Work-from-Home Monitoring Software for Distributed Teams

Remote work has become the new normal for businesses worldwide, and managing distributed teams effectively is more crucial than ever. As companies continue to embrace flexible work arrangements, investing in the right work-from-home monitoring software ensures productivity, accountability, and smooth operations. In this blog, we'll explore the best tools and practices for monitoring employees working from home while maintaining trust and transparency.

Time Management Tips for Project Managers in 2025

There is a high need for managers to implement time management tips for project managers. As someone who handles multiple projects and clients, I can understand that time is the most valuable resource. Thanks to multiple projects, stakeholder groups, and almost infinite deadlines, managing hours is more than a skill these days. It’s a compulsion.

Understanding and Improving Call Center Agent Utilization

Gain comprehensive insights into call center agent utilization - from calculating this crucial metric to understanding its importance for efficient workforce management. Learn how to set realistic utilization goals and explore how tools like TechSee, Glance, and Insightful's best monitoring software pc tools can help optimize agent utilization for improved productivity and business growth.